Claims Specialist (Third Party)
- Full-time
- Working Hours: 37.5 hours per week
- Salary: Competitive
- Department: Claims
Job Description
We are currenty looking for a a Third Party Damage Specialist to join our Claims team, on a full time permanent basis. This is a Monday to Friday role working between 8am and 5:30pm (hybrid working available).
The Third-Party Damage Specialist is responsible for the day-to-day management of their individual caseload that arises from new claims where there is potential damage to either the customer’s vehicle and/or the third parties resulting from a car accident.
They are required to determine liability of the incident and to service the customer’s needs. This role involves a high degree of influencing and negotiating with particular emphasis on conflict resolution.
Qualifications
- It is positive but not essential that the jobholder has a knowledge of general claims handling, and Third-Party Damage file handling, ideally within the insurance industry.
- Front line customer support in a target driven role.
- Influencing and negotiating, during liability discussions.
- Self-motivated whilst having the ability to work as part of a team.
Additional Information
Salary - £18,135-£22,000 plus up to 5% annual bonus
Benefits
- 33 days annual leave (including bank holidays), rising with length of service
- Holiday buy/sell scheme
- Refer a friend scheme, up to £1,000
- Employee discounts on esure products
- Opportunities for career progression
- Life Assurance
- Employee Assistance Programme