Site Reliability Engineer

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: IT
  • Working Hours: 35

Company Description

Here at esure Group, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

Job Description

OVERALL PURPOSE OF ROLE:

As part of esure’s SRE team, the Site Reliability Engineer supports a variety of applications covering front-end, client-facing websites and business-facing applications.

They are responsible for identification and resolution of incidents and problems with a view to fix and improve through automation. They also share skills within our Cloud Services team and should be an evangelist for SRE techniques and goals to the broader IT community.

DETAILED ACCOUNTABILITIES:

Ensuring required reactive and proactive activities are undertaken to ensure SRE team is contributing to the successful meeting of SLA’s in relation to service availability.

To provide early input to the business planning process to help decision making and to quickly evaluate the impact of a new business initiatives on the existing underlying application infrastructure platforms and delivery schedule.

Work with Product Delivery Managers to define and refine working practices between SRE Team and Product teams to increase collaboration and shift to DevOps focussed culture.

Proactively supporting the underlying application infrastructure technology estate reducing service risk, inefficiencies, problems and bugs.

Responsible for supporting escalated incidents during office hours and out-of-hours support as required to ensure high availability of critically important systems.

To build robust relationships with Products, Enterprise Architecture and other Cloud Services areas.

Proactively supporting the underlying application infrastructure technology estate reducing service risk, inefficiencies, problems and bugs.

To look for potential improvements to the SRE Team services provided and approach to propose to the SRE Manager.

Proactively see opportunities to reduce support effort and costs through effective tooling and automation.

Work allocation & prioritisation, formal/informal reviews, training and career development.

Mentoring and technical leadership.

Deputise for SRE Manager from time to time as required.

Champion DevOps working culture and need for effective collaboration.

Qualifications

Essential technical experience:

  • AWS (particularly CloudWatch and Lambda)
  • Docker and Kubernetes
  • Jira and Confluence
  • Jenkins
  • Monitoring / alerting tools and solutions
  • Puppet (or similar) and Terraform
  • Scripting or coding with bash, Python and / or Java

Preferred technical experience:

  • Experience with Oracle WebLogic (or similar container software)
  • Strong networking knowledge
  • Postgres and Oracle databases
  • Experience working in multi-cloud environments
  • Knowledge of Windows systems, from server administration to Active Directory and MS SQL
  • Scripting in Powershell

Additional Information

What we'll offer in return:

  • A competitive salary that recognises your skills, experience and potential
  • 28 days annual leave plus 8 flex days (equivalent to bank holidays to be taken as and when suits you)
  • Bonus scheme
  • Flexible working – including hybrid working post covid
  • Staff discount on our products

At esure, we are committed to promoting equity, inclusion and diversity. We celebrate and nurture our diversity because it makes strong business sense and because it’s the right thing to do. We are passionate about making everyone feel welcome, included and comfortable bringing their whole self to work every day.

esure cares for our people, our customers, our society and our planet. We aim to ensure all colleagues and job applicants are given equal opportunity and our company is truly representative of all sections of society and our customers. esure is an inclusive environment which provides everyone the support they need to feel included, thrive, grow, meet their goals and have some fun.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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