Business Analyst (Process Focussed) - 12 month FTC

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: IT
  • Working Hours: 35

Company Description

Here at esure Group, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

Job Description


Purpose of Role:

We are looking for an experienced Business Analyst to work within our progressive team

The Day to Day:

  • Map all of the process, human and geographical dependencies for systems supporting Important Business Services across esure to align with Operational Resilience regulation
  • Provide input and guidance to impacts of failures within the dependencies
  • Define processed and methodologies to align with all regulation (FCA & PRA)
  • Design and test scenarios to prove esure’s ability to stay within defined impact tolerances
  • Continually look for ways to help improve team performance
  • Support the Head of Operational Resilience and the rest of the team in activities to provide an initial self assessment and to transition into a business as usual structure in March 2022
  • Promote resilience across the organisation to support our customers and business, reducing the overall risk to both
  • Produce accurate and timely data to support the programme at all levels of the organisation
  • Test & Support systems to support the recording of data associated with Operational Resilience



  • Be a champion across the business for Data and governance to guide an advise on new techniques
  • Knowledge of IT systems, processes and information security practices
  • In depth experience of working closely with data, privacy practitioners and security teams
  • Solid understanding of Data Quality strategies and Data lineage in a Digitally enabled businesses

Soft skills

  • Be resilient when coping with changing demands of a high focus programme
  • Excellent verbal and written communication skills
  • Facilitation skills, running workshops for business units
  • Ability to work with people across esure at all levels
  • Attention to detail

Bonus points

  • A Service Continuity or Business Continuity background
  • Experience of large SaaS implementations
  • General Insurance experience
  • Running a Business Impact Analysis across an organisation

We'd Love You to Bring:

  • Operational Resilience experience
  • Experience of working with a range of partners
  • Understanding of IT architectures across data centres and cloud
  • Business process mapping experience

Additional Information

What we will offer you in return:

  • A competitive salary that recognises your skills, experience and potential
  • 25 days annual leave plus 8 flex days (equivalent to bank holidays to be taken as and when suits you)
  • Bonus scheme
  • Flexible working – including hybrid working post covid
  • Staff discount on our products

At esure, we are committed to promoting equity, inclusion and diversity. We celebrate and nurture our diversity because it makes strong business sense and because it’s the right thing to do. We are passionate about making everyone feel welcome, included and comfortable bringing their whole self to work every day.

esure cares for our people, our customers, our society and our planet. We aim to ensure all colleagues and job applicants are given equal opportunity and our company is truly representative of all sections of society and our customers. esure is an inclusive environment which provides everyone the support they need to feel included, thrive, grow, meet their goals and have some fun.

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