Third Party Damage Specialist

  • Cadogan St, Glasgow G2, UK
  • Full-time
  • Salary: Competitive
  • Department: Claims
  • Working Hours: 37.5

Company Description

Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It’s an opportunity you simply don’t want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

Job Description

We are currently looking for a Third Party Damage Specialist to join our Motor Claims team, on a full time permanent basis. This is a Monday to Friday role working between 8am and 5:30pm (hybrid working available).

The Third-Party Damage Specialist is responsible for the day-to-day management of their individual caseload that arises from new claims where there is potential damage to either the customer’s vehicle and/or the third parties resulting from a car accident.

They are required to determine liability of the incident and to service the customer’s needs. This role involves a high degree of influencing and negotiating with particular emphasis on conflict resolution. 

Qualifications

  • It is positive but not essential that the jobholder has a knowledge of general claims handling, and Third-Party Damage file handling, ideally within the insurance industry.
  • Front line customer support in a target driven role.
  • Influencing and negotiating, during liability discussions.
  • Knowledge of Claims processes and systems.
  • Self-motivated whilst having the ability to work as part of a team

Additional Information

Salary - Up to £21,000 plus up to 5% annual bonus

Benefits

  • 33 days annual leave (including bank holidays), rising with length of service
  • Refer a friend scheme, up to £1,000
  • Employee discounts on esure products
  • Opportunities for career progression
  • Life Assurance
  • Employee Assistance Programme
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