Lead Product Owner

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: Marketing
  • Working Hours: 35

Company Description

Here at esure Group, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

Job Description

We are currently recruiting for a Lead Product Owner to lead on our product development activities and the optimisation of all end to end customer journeys for in-life customer service. You will play a key part in supporting our digital transformation journey by creating and delivering products that create world class digital customer journeys.

 

What you will do:

  • Oversee the end-to-end product development process for solving customer and business problems
  • Develop and own the product strategy for the domain, using customer-centric product techniques
  • Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing as appropriate
  • Motivate and lead product squads to create brilliant customer experiences and business outcomes in line with our transformation strategy
  • Work with wider esure teams to ensure a holistic and consistent end-to-end customer experience
  • Build deep understanding of customers, industry and the business so that you can establish and articulate clear priorities that impact business results, while adhering to appropriate regulations
  • Accountable for the performance and business results of the digital products, features and capabilities within the domain.

Qualifications

What we are looking for:

  • A Lead Product Owner / Lead Product Manager / Product Lead with extensive experience working in customer centric and high transactional companies
  • Demonstrable experience of taking a user centric approach to product management, while delivering genuine value for your business
  • Demonstrated ability to develop solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out an argument in a well-structured, data-informed manner
  • Proven ability to engage with engineers, designers, and company leaders whilst building strong collaborative relationship.
  • Experience of using data to drive digital adoption and seamless customers journeys across channels
  • Strong capability to structure and plan work for cross-functional agile teams; experienced in agile product delivery

Additional Information

What we will offer you in return:

  • A competitive salary that recognises your skills, experience and potential
  • 28 days annual leave plus 8 flex days (equivalent to bank holidays to be taken as and when suits you)
  • Bonus scheme
  • Flexible working – including hybrid working post Covid19
  • Staff discount on our products
  • Private medical cover for eligible colleagues

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group’s number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.

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