Training Lead (Business Change) 12 month FTC

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: HR
  • Working Hours: 35 hours per week

Company Description

Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It’s an opportunity you simply don’t want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

Job Description

•Define a training & support strategy to facilitate the change requirements and milestones of our large-scale business transformation programme

•Work in partnership with our change managers, process teams, suppliers, SMEs & business stakeholders to ascertain training needs

•Create and articulate a series of detailed training plans, gaining key stakeholder buy-in

•Plan and design interventions to address a broad and complex range of change requirements including; new tools, technology, process, product, cross-skilling, soft-skills, behaviours and mind-sets

•Own the development and delivery of all training content, designed to engage a variety of learning styles

•Mobilise activity across your direct team, local training teams, the business and sponsors to manage delivery to all target audiences

•Work with the senior leadership team and line managers to support their capability development for leading change

•Iterate training to support ongoing changes to requirements is support of Agile development

•Work collaboratively with the wider Business Readiness team to ensure continuity of approach and messaging

•Evaluate training effectiveness and employee proficiency

•Introduce support mechanisms & super-users

•Develop an enduring knowledge management approach


•A strong track record of Training Strategy development & delivery across large transformation programmes

•Effective collaboration skills and the ability to build strong working relationships at all levels of the organisation

•Strongly results oriented and focused on pragmatically getting to outcomes - comfortable to dig in and troubleshoot as needed

•Experience of managing direct and matrix teams

•Some experience of operating within a scaled Agile environment and / or digitally native organisation would be beneficial

•Some experience of operating within a digital transformation would be beneficial

•Willing to challenge business / commercial logic, supported by facts

•Excellent working knowledge of training methodologies and best practice

•Clear, concise communicator with strong leadership presence – ability to manage communication with key stakeholders

Additional Information


  • 25 days holiday plus bank holidays 
  • 25% discount on esure & Sheila’s Wheels insurance (10% for immediate family) or a guarantee to beat any other insurer’s renewal quote on both home and car insurance 
  • 15% Discount on esure and Sheila’s Wheels Travel Insurance 
  • Discretional bonus 
  • BUPA - Private medical cover for eligible colleagues
  • Flu Jabs and Eye Care - Free flu jabs every winter, free eye tests every two years and £50 towards VDU glasses

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group’s number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.

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