Delivery Manager (Claims) - 12 month FTC

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: IT
  • Working Hours: 35

Company Description

Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It’s an opportunity you simply don’t want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

Job Description

Purpose of Role:

Responsible for the delivery of large scale, complex initiative's and leading a virtual team who support the successful implementation of the initiatives. Defining business needs and managing the priority of these via the product backlog within an Agile delivery environment.

  • Accountable for E2E IT delivery of Product Roadmap that has been agreed with the business alongside the Portfolio Product /Delivery Managers.
  • E2E responsibility for shaping and driving the initiatives forward in adherence to esure’s methodology, governance and budget/resource constraints.
  • Ensure delivery is in line with IT architectural framework, Data Strategy and all Business Implementation elements of the programme.
  • Work with Platform Services Manager to determine priorities and agree use of resource capacity within the Platform
  • Services area to best meet the business and project needs.
  • Evaluation of new change across the initiatives to assess Architectural fit, scale, Service aspects, run costs and impact / dependency on other changes.
  • Lead and motivate multiple multi disciplined Agile teams, having the knowledge and experience to provide support and guidance.
  • Contribute to the Sprint planning process across the whole programme and support the Sprints once in progress, across all requirements, development and QA aspects.
  • Manage, track and report on initiative budgets to ensure best value is delivered and accurate forecasts can be made
  • Input into wider resource capacity planning across the discipline.
  • Ensure appropriate engagement and delivery of external partners within the initiative. Escalate to Supplier Relationship Manager as necessary.

Qualifications

  • Proven experience of delivering complex business and technical projects using internal and external suppliers in a digital environment.
  • Solid experience of using Agile and lean methodologies to build and lead teams, deliver programmes, projects and products.
  • Full system life cycle experience including live service support.
  • Must have experience of working as a Delivery Manager on a variety of large/complex projects within an Agile / SCRUM / Dev Ops delivery model.
  • Proven experience in managing cross dependencies and prioritisation.
  • Proven experience of managing project budgets, delivering value for money and forecasting need.
  • Proven experience of driving continuous, provable improvements and efficiencies in a delivery environment.
  • Understanding of strategic mobilisation and benefits.
  • Good understanding of software engineering process /tools, e.g. DevOps.
  • Technical knowledge of software development gained from either previously being a developer, analyst or tester.
  • ICP DAS (Delivery At Scale) or equivalent Lean
  • Accountable for E2E IT delivery of Product Roadmap that has been agreed with the business alongside the Portfolio Product /Delivery Managers.
  • Evaluation of new change across the initiatives to assess Architectural fit, scale, Service aspects, run costs and impact / dependency on other changes.
  • Contribute to the Sprint planning process across the whole programme and support the Sprints once in progress, across all requirements, development and QA aspects.
  • Manage, track and report on initiative budgets to ensure best value is delivered and accurate forecasts can be made
  • Demonstrate a full awareness of the impact of change on Service and run environments, ensuring all project work and day to day actions take account of these aspects.
  • Input into wider resource capacity planning across the discipline.
  • Benefits realisation and measurement processes are established with Business Insight and Finance.

Additional Information

Benefits

  • 25 days holiday plus bank holidays
  • 25% discount on esure & Sheila’s Wheels insurance (10% for immediate family) or a guarantee to beat any other insurer’s renewal quote on both home and car insurance
  • 15% Discount on esure and Sheila’s Wheels Travel Insurance
  • Profit Share 
  • Festive Bonus
  • Flu Jabs and Eye Care - Free flu jabs every winter, free eye tests every two years and £50 towards VDU glasses

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group’s number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.

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