Delivery Manager - End User - 12 month FTC

  • Cadogan St, Glasgow G2, UK
  • Full-time
  • Salary: Competitive
  • Department: IT
  • Working Hours: 35

Company Description

Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It’s an opportunity you simply don’t want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

Job Description

Purpose of the Role:

To manage through to successful completion several End User/Workplace infrastructure projects, working with Third Parties and with both modern cloud and legacy infrastructure.

Day to Day: 

  • Deliver project outcomes to time and budget using your knowledge of Kanban and Lean Agile delivery methods
  • Experience of working with both modern cloud and legacy datacentre infrastructure
  • Deliver by Third Party service integrator, commercial and contractual management of the same.
  • Understand technical needs with the ability to interpret to business stakeholders 
  • Manage stakeholders’ expectations and be flexible.
  • Facilitate difficult discussions within the team or with diverse senior stakeholders.
  • Maintaining delivery momentum and facilitate the delivery flow of a team.
  • Actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
  • Work alongside the EUC Manager, Service Desk Manager and Head of Service to deliver projects that will change and enhance their process.



We'd Love You to Bring:

  • Demonstrable experience leading delivery of product and projects to Agile, Kanban and Lean methods.
  • Extensive experience of delivery with 3rd Party Service Integrators.
  • Extensive experience of delivery for older datacentre technology and modern cloud based virtual technology.
  • Extensive experience of managing and maintaining delivery resource management and spend.
  • Guide teams through the implementation of a new process.
  • Identify and challenge organisational processes 
  • Optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists.
  • Identify innovative ways to unblock issues 

Additional Information


  • 25 days holiday plus bank holidays
  • 25% discount on esure & Sheila’s Wheels insurance (10% for immediate family) or a guarantee to beat any other insurer’s renewal quote on both home and car insurance
  • 15% Discount on esure and Sheila’s Wheels Travel Insurance
  • Profit Share 
  • Festive Bonus
  • Flu Jabs and Eye Care - Free flu jabs every winter, free eye tests every two years and £50 towards VDU glasses

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group’s number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.

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