Junior Site Reliability Engineer

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: IT
  • Working Hours: 35

Company Description

Here at esure Group, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It’s an opportunity you simply don’t want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

Job Description

esure are currently recruiting for a Junior Site Reliability Engineer to join our SRE  team which supports a variety of applications covering front-end, client-facing websites and business-facing applications.

This is a fantastic opportunity for someone who is currently in a support role or application support role with a passion to move into SRE.


  • Ensuring required reactive and proactive activities are undertaken to ensure SRE team is contributing to the successful meeting of SLA’s in relation to service availability.
  • To provide early input to the business planning process to help decision making and to quickly evaluate the impact of a new business initiatives on the existing underlying application infrastructure platforms and delivery schedule.
  • Work with Product Delivery Managers to define and refine working practices between SRE Team and Product teams to increase collaboration and shift to DevOps focused culture.
  • Proactively supporting the underlying application infrastructure technology estate reducing service risk, inefficiencies, problems and bugs.
  • Responsible for supporting escalated incidents during office hours and out-of-hours support as required to ensure high availability of mission critical systems.
  • To build robust relationships with Products, Enterprise Architecture and other Cloud Services areas.
  • Proactively supporting the underlying application infrastructure technology estate reducing service risk, inefficiencies, problems and bugs.
  • To look for potential improvements to the SRE Team services provided and approach to propose to the SRE Manager.
  • Proactively see opportunities to reduce support effort and costs through effective tooling and automation.
  • Work allocation & prioritisation, formal/informal reviews, training and career development.
  • Mentoring and technical leadership.
  • Deputise for SRE Manager from time to time as required.
  • Champion DevOps working culture and need for effective collaboration.



  • Experience supporting complex cloud and data centre applications
  • Proven experience and knowledge of Unix systems
  • A deep understanding of monitoring, and experience defining performance indicators and service level objectives
  • Knowledge of scripting or coding in bash and python
  • Determination to drive changes in support of our goals to improve quality and speed of delivery in a DevOps environment
  • Great communication skills

Bonus points: 

  • Understanding of Cloud technology (preferred AWS)
  • Application support
  • UNIX 
  • Scripting / coding i.e. bash, python, Java

Additional Information


  • 25 days holiday plus bank holidays
  • 25% discount on esure & Sheila’s Wheels insurance (10% for immediate family) or a guarantee to beat any other insurer’s renewal quote on both home and car insurance
  • 15% Discount on esure and Sheila’s Wheels Travel Insurance
  • Profit Share 
  • Festive Bonus
  • Flu Jabs and Eye Care - Free flu jabs every winter, free eye tests every two years and £50 towards VDU glasses

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group’s number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.

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