Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It’s an opportunity you simply don’t want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

We are currently looking for a TOM Lead to join us on a fixed term contract basis. You will play a critical role within the Business Readiness team and drive esure’s transition to a digital first operating model.

What you'll do:

• Design, develop, champion and oversee the execution of our new Digital Operating model; a full organisation transformation across esure
• Collaborate with key value stream stakeholders, specifically Customer Proposition, to design and deliver an effective operating model and ensure successful and timely delivery of new customer propositions over the next 4 years
• Collaborate with teams across the organisation to define design principles, the future operating framework (people, process and technology) and associated objectives and key results (OKRs)
• Carry out a current state assessment and define transition state models to take the organisation towards the Blueprint model
• Design and implement a governance approach to ensure a co-ordinated approach to TOM implementation
• Lead (collaborating with relevant teams) the development of all TOM artefacts including; organisation structures, process taxonomies decision rights (including RACI models), governance structures, capability maps, organisation designs and role profiles
• Work collaboratively with other members of the Business Readiness team, the Value Streams and the broader people team to effectively drive delivery of the Blueprint

What we are looking for:

• Effective collaboration skills and the ability to build strong working relationships at all levels of the organisation
• Digital Target Operating Model design and delivery experience; championing digital first customer journeys
• Proven track record of delivering transformation programmes preferably in a scaled Agile / digitally native organisation
• Strongly results oriented and focused on pragmatically getting to outcomes - comfortable to dig in and troubleshoot as needed
• Willing to challenge business / commercial logic, supported by facts
• Clear, concise communicator with strong leadership presence – ability to manage communication with key senior stakeholders
• Highly organised, able to adeptly navigate across teams and subject areas and to operate in complex environments

What we will offer you in return:

• 28 days holiday plus bank holidays 
• 25% discount on esure & Sheila’s Wheels insurance (10% for immediate family) or a guarantee to beat any other insurer’s renewal quote on both home and car insurance 
• 15% Discount on esure and Sheila’s Wheels Travel Insurance
• Discretional annual bonus 
• Flu Jabs and Eye Care - Free flu jabs every winter, free eye tests every two years and £50 towards VDU glasses

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group’s number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.