Implementation Manager
- Full-time
Company Description
- What We Do WITH Employers
We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your "corporate hiring shoes with a mix of agency background". Exceptional recruiters always find the right "fit" regardless of the role they are working on.
Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.
Job Description
Managing Consulting team
Performance review/management
White space management
Proactively managing resource billable utilization
Training/continual education
Project Management
Manage team's implementations
Proactively ensure successful project completion
Work towards customer reference- ability
Guarantee quality and consistency of service delivery
Manage escalated client issues
Continual Improvement
Contribute towards Implementation methodology improvements
Develop, document and implement processes/tools to improve service delivery
Pre-sales Support
Qualifications
Educational and typical years experience needed for this role.
* Bachelor's degree with 3-6 year experience managing direct reports
* 5+ years experience in a complex software environment
* 5+ years experience in a Professional Services/Consulting environment
* Understanding of a database application
* Excellent communication skills both verbal and written
* Strong inter-personal skills
* Strong organizational ability is required as the candidate will be required to manage multiple projects accordingly
* Ability to lead and influence cross-functionality, with leadership, peers and subordinates
* Candidates must be legally entitled to work in Canada and must be able to travel to the United States
Review SOW
Manage POC projects
Additional Information
Please give details as to how you are a direct fit for the role you are applying to
Please provide your salary expectations
Please provide why you left your last job(s)