Collection Officer
- Full-time
Company Description
- What We Do WITH Employers
We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your "corporate hiring shoes with a mix of agency background". Exceptional recruiters always find the right "fit" regardless of the role they are working on.
Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.
Job Description
Responsibilities Include (but are not limited to):
- Make a high volume of outbound collection calls to individuals who are in arrears with various Creditors, include negotiating repayment plans, providing financial advice and payment options and direction
- Reconcile customer disputes as they pertain to payment of outstanding balances
- Send delinquency notices
- Monitor and maintain assigned accounts within our Computerized Collection System
- basic skip trace techniques to locate new or updated contact information for Clients
- Perform other assigned tasks and duties necessary to the Collection Department
- Meet monthly and daily department goals
- Adhere to Collection legislation
Qualifications
Qualifications:
- Excellent communication skills
- Goal-oriented, energetic and self motivated
- Previous experience in telephone sales, call centre, etc
- The ability to thrive in a fast-paced environment
- Previous experience in debt collection, an asset
Additional Information
Please give details as to how you are a direct fit for the role you are applying to
Please provide your salary expectations
Please provide why you left your last job(s)