Operations Manager-Field

  • Chicago, IL, USA
  • Full-time

Company Description

Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and get them ready for the world of the future and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to classroom!

Job Description

You are a visionary taskmaster in Chicago ready to lead our operational field support team for the onsite execution of our virtual classes in K-12 schools. You will be managing and training Classroom Coordinators during day to day operations in support of short and long-term goals in multiple regions. You thrive in a fast-paced and mission-focused environment.

  • Manage and allocate field team resources across multiple markets

  • Become the training expert for the Classroom Coordinators

  • Coordinate with our project team to structure the program, ensuring successful implementation from a resource perspective

  • Assist in the Classroom Coordinator hiring process

  • Monitor Classroom Coordinator quality

  • Ensure Classroom Coordinator call-offs are covered

  • Work closely with our Regional Operations team in each market to ensure they have the support they need from the field team

Qualifications

  • A Bachelor’s degree

  • 3+ years of professional operations experience

  • 2+ years of remote management experience

  • Ability to work independently and collaborate with stakeholders at all levels of the organization.

  • Attention to detail to ensure the highest level of quality in reports and analysis.

  • Familiarity with k-12 schools.

  • Retail management a plus!

  • Experience with coordinating a remote workforce

Additional Information

Be Part Of Our Story:

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.

We are an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, national origin, ancestry, age, military or veteran status, physical or mental disability, medical condition, pregnancy, marital status, genetic information, or any other characteristic protected by applicable law.  If you need assistance or an accommodation during the application process because of a disability, it is available upon request.