Sr. Executive/Executive-Tech Support

  • Mumbai, Maharashtra, India
  • Full-time

Company Description

(www.elevatek12.com) is a 6-year young dynamic US based company that has revolutionized the way K12 education is delivered beyond classrooms in US. The company has established itself in this B2B segment in the US and has embarked on a global growth journey. The company is planning to fuel further aggressive growth by targeting customized, individually-focused education space. To accomplish the vision and growth, the company needs a team of innovative, passionate and talented professionals who enjoy tackling challenges and creating cutting-edge solutions.

Job Description

The company is currently looking to hire people who are passionate, smart, hard-working and with a fire- in-belly attitude to define and create the next gen platform, technology and innovative business models in “eLearning” service’s space.

Qualifications

Qualifications/Requirements:

  • B.E/ BSC. IT/ BCA

  • Between 3 yrs to 5yrs professional experience from IT background

  • Should have knowledge in troubleshooting problems like platform issues, delivery issues, manage multiple live calls from the clients

  • Experience in troubleshooting web-based systems/applications, experience in diagnosing the system logs

  • Should have excellent communication skills who can understand and speak with US citizens from various regions

  • Should have sound knowledge of hardware & software

  • Should have basic excel skills

  • Good to have knowledge in SQL, IIS

  • Willingness to work in the night shift (timings: 7:00 PM to 4:00 AM)

Additional Information

Be Part Of Our Story:

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.

We are equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, national origin, ancestry, age, military or veteran status, physical or mental disability, medical condition, pregnancy, marital status, genetic information, or any other characteristic protected by applicable law.  If you need assistance or an accommodation during the application process because of a disability, it is available upon request.