Investigative Analyst LEAD

  • Full-time

Company Description

KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.

MISSION

We're on a mission to help the world make clear and informed hiring decisions

VALUE

In order to achieve our team, exhibit the behaviors and core values aligned with this mission http://www.ekentech.com/core-values

  • Customer Focused: We are client focused and results-driven.
  • Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
  • Fact Finders: We are passionate investigators for discovery and truth.
  • Community Partnerships: We believe there is no greater power for transformation than delivering on what a community cares about.

IMPACT

As a small agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.

Job Description

Leadership:

  • Provide strong leadership to the project team, motivating them to achieve high-performance goals.
  • Foster a positive and inclusive team culture that encourages collaboration, innovation, and continuous improvement.
  • Conduct regular team meetings to communicate updates, set expectations, and address challenges.
  • Track, analyze, and report on team metrics and Key Performance Indicators (KPIs).
  • Conduct employee reviews recognizing outstanding performance and addressing areas that require improvement.
  •  Ensure timely delivery of high-quality investigations and reports.

Project Management:

  • Develop and execute project plans, ensuring alignment with organizational goals and objectives.
  • Monitor project progress, identify potential problems, and implement solutions.  
  • Collaborate with cross-functional teams to ensure seamless communication and coordination

Communication & Collaboration: 

  • Facilitate seamless communication within the team to ensure everyone is informed of deadlines, goals, and objectives.

Quality Control:

  • Ensure investigative reports prepared by the team adhere to client specifications, and company and industry standards. 

Strategy Development:

  • Identify areas of improvement in the investigative process, and implement best practices for efficient and thorough investigations.

Training & Development: 

  • Provide guidance, training, and mentorship to Investigative Analysts, fostering their professional growth and ensuring consistent performance.

Resource Management: 

  • Allocate resources, including team members, tools, and time effectively to ensure efficient operations and to meet investigation targets.

Policy and Procedure Development:

  •  Draft, update, and enforce standard operating procedures (SOPs) for the investigative process, ensuring they remain current with industry best practices.

Team Performance Review:

  • Collaborative Initiatives: Foster collaboration with other departments or external partners when multi-disciplinary investigations are needed.

Qualifications

  • A Bachelor's degree in Criminal Justice, Forensic Science, Law, or a related field.
  • Prior experience in investigations or background industry.
  • Demonstrated leadership experience. 
  • Strong communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
  • Detail-oriented with the ability to prioritize tasks and manage multiple investigations simultaneously.
  • Proficient in using investigative tools and software
  • Strong analytical skills, with the ability to identify discrepancies, patterns, and critical data points.
  • Ability to maintain discretion and confidentiality.

SOFT SKILLS: 

  • Leadership: Ability to inspire and motivate team members, fostering a positive and inclusive team culture that encourages collaboration, innovation, and continuous improvement.
  • Communication: Strong verbal and written communication skills to effectively convey information, set expectations, and address challenges, ensuring clear and concise communication within the team and with stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills to identify potential problems, analyze complex information, and implement effective solutions, ensuring efficient and thorough investigations.
  • Mentoring and Training: Capacity to provide guidance, training, and mentorship to team members, fostering their professional growth and development, and ensuring consistent performance across the team.

Additional Information

Benefits:

  • Salary starts at 45-50K
  • Remote Working
  • This is a permanent position full-time position
  • Benefits offered Medica, Dental, Vision
  • 401K with 3 percent matching
  • Profit Sharing
  • LTD and STD
  • We look forward to receiving your application! All of your information will be kept confidential according to EEO guidelines.