Senior Renewal Manager

  • Full-time

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

Job Description

Our Renewal team engages with companies to continue the adoption of EcoVadis solutions in order to drive improvement at scale in their value chain sustainability programs.

The Renewal Manager is responsible for owning and driving a large portfolio of contract renewal in an assigned territory for the EcoVadis business. They will craft strategies with internal partners such as Sales and Customer Success to secure every renewal.  The focus will be maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favorable contract terms and identifying additional product growth opportunities. 

Responsabilites : 

  • Achieve financial and strategic targets to minimize revenue attrition, secure favorable contract terms and identify incremental expansion sales revenue whilst increasing customer trust.

  • Develop and implement successful negotiation strategies.

  • Partner with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for customers. 

  • Maintain an accurate forecast of renewals in your territory, identify at-risk renewals, and develop strategies to drive timely closure of renewals.

  • Work with manager and other internal partners to deliver continuous improvements to the renewal processes.

Qualifications

  • 7+ Experience in a Sales, Operations, or Account Management capacity with a focus on fostering strong client relationships.
  • Proven success record achieving goals/targets/KPI's in Sales, Operations, Or Account Management.
  • Strong objection-handling skills and experience with value-based contract negotiations
  • Ability to collaborate with cross functional teams.
  • Demonstrated experience with process management, financial competency, and understanding of Salesforce CRM.
  • Strong skills in coordination and communication.
  • Fluent in English and additional language would be an asset. 

Additional Information

  • Beginning: ASAP
  • Full time position 
  • Location: Toronto

Please submit your application with cover letter and resume.

In return for your expertise and energy, we offer:

  • Casual and very friendly work environment
  • Opportunity to work in a truly international atmosphere
  • Base salary + variable compensation plan
  • GRSP and TFSA matching program available
  • Health, Wellness, and Dental Benefits 
  • Life Insurance, Critical Illness, Accidental death, long-term disability insurance
  • Flexi-time 
  • Home office allowance program
  • Work from home & work from anywhere policy
  • Employee referral bonus policy
  • Paid employee volunteer day
  • Access to online learning library 
  • Free virtual Yoga/Pilates
  • Virtual and in-person team building events

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

Don't fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background

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