App and Endpoint Management Engineer

  • Full-time

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

Job Description

As an IT Engineer in Application Management, you will be called to manage business applications and to work with system owners to define best practices and procedures governing the management of those applications.  You will be part of a dynamic international team and will be called to participate in the review, deployment and management of applications together with other stakeholders. 

Role  / Responsibility

  • Review applications to ensure that the IT governance policy is met.
  • Establish, maintain and improve a system of records for business applications.
  • Review, maintain and optimize internal policies/processes related to enterprise applications.
  • Participates in the design configuration, problem diagnosis, maintenance, and installation of application systems.
  • Evaluate, deploy, troubleshoot and support business applications for end-users.
  • Manage an array of business applications including security configuration and integrations.
  • Support the Authorization team in establishing the mechanisms and automation for Access Management and User Provisioning on business applications.
  • Propose, devise and implement automations for business applications with the objective to increase efficiency of both support teams and end-users.
  • Work closely with Enterprise Architects to validate use-cases and requirements for new and existing business applications.
  • Work with other teams to support installation, update and maintenance of business applications.
  • Undertake application administration, custom query and report creation, end-user support, training, troubleshooting, and documenting business processes and procedures.
  • Support regular audits on business applications to ensure compliance with security and operational requirements.
  • Participates in testing and installing new software releases and application system upgrades.
  • Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels.

Qualifications

  • Holder of a degree in Computer Science, Information Technology or equivalent.
  • Proven technical experience in managing applications and computer systems.
  • Knowledge in process automation, best practice approach, technology efficiency, and effectiveness.
  • Knowledge of Web Services and programming languages like JSON is required.
  • Knowledge and hands-on experience using API protocols is a must.
  • Working knowledge of IT service, change and problem management (ITIL Foundation is a plus).
  • Strong problem-solving skills with accuracy and attention to detail.
  • Knowledge of cloud technologies like Azure, AWS, GCP. Experience is a plus
  • Strong verbal and written communication skills in English.
  • Excellent organization skills, ability to systematize and prioritize.
  • Attentive focus on end-users and business goals, with ability to translate business needs into IT specifications.

Additional Information

Location: Ebene, Mauritius

Starting date: ASAP

Position: Permanent Contract after successful 6 months probation

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas and enjoy a panorama of Ebene, Mauritius.

EcoVadis will support you with all the necessary office equipment, holidays in line with Mauritius labor law, optional health care and gym benefits. Everyone at EcoVadis can also use a community service day when volunteering.

Our hiring team looks forward to reviewing your CV in English with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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