Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

EcoVadis has over 15 years on the market as a key partner, working with 850+ multinational companies in the deployment of sustainable procurement programs. Continuing on this success, EcoVadis has embarked to innovate and develop new solutions and services for the Private Equity and Sustainable Finance markets. This role works with a small but growing customer success deployment team and requires a forward-thinking, collaborative and entrepreneurial leader. This role will be a key contributor to support to nurture and grow the foundations of this new solution both through interactions and management of existing and new customers as well as providing feedback internally to ensure this strategic customer segment maximizes the value of EcoVadis in their equity and/or finance initiative.

Your primary responsibilities will include (but will not be limited to):

• Manage a portfolio of existing Private Equity & Sustainable Finance customers and partners, ensuring that they maximize the value they get from the EcoVadis solutions. Actively contribute to maintain a high satisfaction level towards Ecovadis services.
• Advise existing accounts on the implementation of their investment portfolio monitoring or sustainability-linked loan/debt program, enable and support changes when required. Promote upsell of additional services when needed.
• Advise existing banking and fintech partners on the setup and delivery of mutual client sustainable supply chain finance programs: key success criteria, practical implementation, long term growth/expansion etc.
• Establish and maintain a strong relationship with customer project leads and decision makers. Successfully manage contract renewals.
• Act as the main point of contact for your accounts, providing project management support to liaise between customer teams and EcoVadis operations teams.
• Carefully monitor operations with your customers (forecast and delivery) in order to guarantee operational KPIs are met.

Other:

• Contribute to Ecovadis continuous improvement process by providing feedback to the product management team on solution development needs.  
• Lead and/or support a variety of Customer-focused projects
• Teamwork and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere

• 5 years+ successful Account Management experience with large accounts acquired in fast paced environment
• Experience in sustainability and/or financial sectors preferred 
• Excellent communication skills (Both written and verbal)
• Fluency in English is a must, French highly desired, other languages would be a plus
• Bachelor's Degree required
• Computer literate (MS office, Google Suite, Project management tools…)
• Ability to work well in an international and multicultural environment.
• Self-driven, results oriented and team player.
• International exposure is a must

Location: London/remote in the UK

Reporting: Team Lead, Customer Success - Private Equity & Sustainable Finance 

Start date:  March 2023

Full time contract

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in the UK is full of talented professionals from various fields who all share a desire to make an impact.
We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Benefits:
• Support with all the necessary office and IT equipment
• Cycle to work scheme and wellness allowance
• Annual performance bonus
• Remote work from abroad policy
• Flexible working hours
• Hybrid/ full remote work
• Pension contributions and optional private health coverage
• Internet and electricity bill allowance
• CSR activities
• Subsidised travel in London
• Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).