Billing and Collection Intern

  • Intern

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings.

Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

If you have questions about the company or open roles you can Chat with an insider

Job Description

Core Responsibilities

  • Assist customers with billing and payments inquiries 
     
  • Research disputed accounts as needed to determine the cause and validity of the delinquency.
     
  • Take appropriate action to resolve and/or identify significant payment and billing issues and escalate appropriately,
     
  • Monitor any discrepancies in payment, monitor for charges made on credit cards and record any returns.
     
  • Assist with a variety of internal projects based on the needs of the organization,
     
  • Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.

Qualifications

Qualifications and profile

  • Fluency in French and English is a MUST. A third language will be a plus,
     
  • Bachelor degree or Diploma in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered,
     
  • Prior customer service or collection experience is a definite advantage but not mandatory
     
  • Proficiency in Excel is a plus.


Required skills

The Junior Collection & Support Intern must​​​​​​​ 

  • be customer service oriented
  • be goal/results oriented and solution driven
  • be self-motivated
  • be autonomous and proactive
  • be reliable, dependable and honest
  • be professional, tactful and sensitive
  • have a positive attitude
  • enjoy working in a fast paced environment

Additional Information

Location: Ebene, Mauritius

Starting date: ASAP

Position: Internship Contract

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas and enjoy a panorama of Ebene, Mauritius.

EcoVadis will support you with all the necessary office equipment, holidays in line with Mauritius labor law, optional health care and gym benefits. Everyone at EcoVadis can also use a community service day when volunteering.

Our hiring team looks forward to reviewing your CV and cover letter / portfolio with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.

 

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