Customer Onboarding Intern

  • Intern

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

Job Description

You will have two key responsibilities in a role to support the Customer Engagement (CEN) team.

This role primarily will focus on the following tasks (but will not be limited to):

  • Support the Team in developing and implementing new solutions and new products,

  • Making sure that the workload is properly allocated to the relevant team members,

  • Ensuring that no tasks are lost while transferring them to other offices,

  • Updating the CEN database and ensuring that it’s regularly updated

  • Assigning the tickets in our Zendesk system to the relevant office/team member.

  • Any other duties related to the job role

Qualifications

  • A degree in a Business or Management related discipline is preferred.

  • Previous experience in Customer Experience/Support is an advantage.

  • Fluency in English and French is a must. Proficiency in additional languages is a definite plus.

  • An excellent level of computer literacy, especially using MS Excel, Word and other desktop tools.

  • Customer and quality-oriented attitude.

  • Ability to work under pressure and meet tight deadlines.

  • Strong analytical and problem-solving skills.

Additional Information

Location: Ebene, Mauritius

Starting date: ASAP

Position: Internship 12 Months (not renewable)

 

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