Billing and Collection Associate

  • Full-time

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

Job Description

EcoVadis is looking for a Billing and Collection Associate Level 2 to join the Finance team in Mauritius. This position is responsible for full-cycle multi-currency accounts receivable functions including billing, billing modifications,  process payments, collections, and reconciling key customer accounts. The position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service and ethics.

Core responsibilities:

  • Issue and send invoices/credit notes as per contracts.

  • Ensure proper filing of sales contracts;

  • Respond to customer queries and requests;

  • Provide and fill out financial and administrative documents;

  • Maintain and engage with a portfolio of aging receivables accounts to recover all past due accounts;

  • Take appropriate action to resolve and/or identify significant accounts receivable  issues and escalate appropriately;

  • Collaborate with internal stakeholders to resolve any accounts receivable queries;

  • Respect client confidentiality at all times;

  • Attend workshops and meetings as required;

  • Assist with a variety of internal projects based on the needs of the organization;

  • Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.

Qualifications

  • Fluency in French and English is a must;

  • Minimum of 2 years experience in Account receivable or Billing function -prior experience in Salesforce would be a definite plus.

  • Prior customer service or collection experience would be an advantage but is not mandatory;

  • Bachelor's degree in Business/Management/Finance;

  • Proficiency in Excel is a plus.

The Billing & Collection Associate must:

  • be self-motivated;

  • be autonomous and proactive;

  • be reliable, dependable, and honest;

  • be professional, tactful, and sensitive;

  • have a positive attitude;

  • be goal/results-oriented and solution-driven;

  • be customer-oriented;

  • enjoy working in a fast-paced environment.

Additional Information

Location: Ebene, Mauritius

Starting date: ASAP

Position: Permanent

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas and enjoy a panorama of Ebene, Mauritius.

EcoVadis will support you with all the necessary office equipment, holidays in line with Mauritius labor law, optional health care and gym benefits. Everyone at EcoVadis can also use a community service day when volunteering.

Our hiring team looks forward to reviewing your CV and cover letter / portfolio with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.

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