IT Associate
- Full-time
Company Description
At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.
With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.
EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide.
Join us!
Job Description
Provide high quality, professional and responsive support service to all users across the business on a range of different technologies, hence allowing them to complete their job seamlessly.
Support and train end users.
Manage the technical documentation where appropriate.
Be the technical operational referral of several Information Systems.
Install, test and maintain desktop.
Work occasionally on hypervisors, VMs and servers.
Troubleshoot system and network problems and solve hardware/software faults.
Patching network and phones.
Monitor network efficiency including Internet bandwidth consumption level.
Install and maintain antivirus/anti-malware software.
Set up new users accounts and profiles and disable expired account in accordance with HR requirements.
Manage, monitor and troubleshoot network systems including Firewalls, switches and routers.
Manage, monitor and troubleshoot different domains.
Manage inventory, stock and purchase of ICT equipment.
Manage/participate in infrastructure related projects.
Propose enhancement to existing procedures
Reporting on infrastructure support and systems.
Manage or provide assistance for IT related projects.
Propose innovative and value-add services for IT operations.
Qualifications
Holder of a degree in Computer Science, Information Technology or equivalent.
At least 2 years work experience on servers and hypervisors
At least 3 year work experience in IT Support environment
Experience in Project Management would be a plus.
Experience on network equipment including management of VLANs and VOIP services. CCNA would be an advantage.
Good knowledge on experience on LAN/WAN technologies. Experience on Fortigate is an advantage.
Excellent knowledge of Windows OS
Good knowledge and hands-on experience on Linux platform
Good knowledge and experience on virtualization technologies like VMWare, XenServer
Excellent knowledge of information systems administration and networks.
Good knowledge of cloud technologies like Azure, AWS. Experience and/or certifications on these platforms is a plus.
Proficiency in Microsoft Office.
Excellent organization skills, ability to systematize and prioritize.
Strong communication skills – written and verbal.
Fluency in English and French required – written and verbal.
Ability to prioritize tasks and strong problem solving skills
Polyvalent and multitasking.
Additional Information
Start date: ASAP
Full time position
In return for your expertise and energy, we offer:
- competitive salary and benefits
- great degree of autonomy in how you work
- flexible work schedule
- casual and friendly as well as diverse and international work environment
For more information about EcoVadis visit: ecovadis.com.
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.