IT Associate

  • Full-time

Company Description

At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network. 

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness. 

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide.

Join us! 

Job Description

  • Provide high quality, professional and responsive support service to all users across the business on a range of different technologies, hence allowing them to complete their job seamlessly.

  • Support and train end users.

  • Manage the technical documentation where appropriate.

  • Be the technical operational referral of several Information Systems.

  • Install, test and maintain desktop.

  • Work occasionally on  hypervisors, VMs and  servers.

  • Troubleshoot system and network problems and solve hardware/software faults.

  • Patching network and phones.

  • Monitor network efficiency including Internet bandwidth consumption level.

  • Install and maintain antivirus/anti-malware software.

  • Set up new users accounts and profiles and disable expired account in accordance with HR requirements.

  • Manage, monitor and troubleshoot network systems including Firewalls, switches and routers.

  • Manage, monitor and troubleshoot different domains.

  • Manage inventory, stock and purchase of ICT equipment.

  • Manage/participate in infrastructure related projects.

  • Propose enhancement to existing procedures

  • Reporting on infrastructure support and systems.

  • Manage or provide assistance for IT related projects.

  • Propose innovative and value-add services for IT operations.

Qualifications

  • Holder of a degree in Computer Science, Information Technology or equivalent.

  • At least 2 years work experience on servers and hypervisors

  • At least 3 year work experience in IT Support environment 

  • Experience in Project Management would be a plus.

  • Experience on network equipment including management of VLANs and VOIP services. CCNA would be an advantage.

  • Good knowledge on experience on LAN/WAN technologies. Experience on Fortigate is an advantage.

  • Excellent knowledge of Windows OS

  • Good knowledge and hands-on experience on Linux platform

  • Good knowledge and experience on virtualization technologies like VMWare, XenServer

  • Excellent knowledge of information systems administration and networks.

  • Good knowledge of cloud technologies like Azure, AWS. Experience and/or certifications on these platforms is a plus.

  • Proficiency in Microsoft Office.

  • Excellent organization skills, ability to systematize and prioritize.

  • Strong communication skills – written and verbal.

  • Fluency in English and French required – written and verbal.

  • Ability to prioritize tasks and strong problem solving skills

  • Polyvalent and multitasking.

Additional Information

Start date: ASAP

Full time position

In return for your expertise and energy, we offer:

  • competitive salary and benefits
  • great degree of autonomy in how you work
  • flexible work schedule
  • casual and friendly as well as diverse and international work environment

For more information about EcoVadis visit: ecovadis.com.

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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