Billing and Collection Associate Italian - Junior
- Barcelona, Spain
Work smart, have fun and make an impact!
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.
EcoVadis is seeking a Billing & Collection Associate to join the Finance team in Barcelona.
This position is responsible for full-cycle multi-currency accounts receivable; including billing, billing modifications, processing incoming payments, collections and reconciling customer accounts. This position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service and ethics.
Maintain and engage with a portfolio of aging receivables accounts via phone and emails to recover all past due accounts,
Research disputed accounts as needed to determine the cause and validity of the delinquency.
Take appropriate action to resolve and/or identify significant collection and billing issues and escalate appropriately,
Process and reconcile payment where required
Promptly responding to customer queries via email, phone, and other channels where required.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Attend workshops and meetings as required.
Respect client confidentiality at all times.
Collaborate with EcoVadis internal stakeholders to resolve any billing and debt collection queries efficiently and effectively.
Assist with a variety of internal projects based on the needs of the organization.
Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.
Fluency in Italian and English is a must. Additional languages will be a plus.
Degree in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered.
Prior billing, collection or customer service experience would be appreciated but not mandatory
Strong interpersonal skills
Excellent communication skills (written, verbal and telephone)
Basic understanding of accounting principles
Experience with Microsoft Office
We are looking a person who is:
customer service oriented
goal/results and solutions driven
reliable, dependable and honest
professional, tactful and sensitive
persistent, assertive and competitive natured
who has a positive attitude
who enjoys a fast paced environment
Life at the Barcelona Office
Our growing team in Spain is full of talented professionals from various fields who all share a desire to make sustainability real. We offer competitive salaries and support personal growth from day one.
This includes extensive onboarding, teammates' support and a brand new e-learning platform bursting with courses and modules. So you can learn new skills and fine-tune old ones!
We also provide our team with the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible (metro, tram, bus, bike, suburban train) office hub in Barcelona, located in the dynamic area of Gloriès!
If you come to the office, you can work in the open space or public areas while enjoying the panorama of Barcelona, and also take breaks on our lovely terrace.
At Ecovadis we embrace teamspirit. We organize regular onsite and online team breakfasts, and our CSR team coordinates events where we can give back to local communities and ecosystems ! For that, everyone at EcoVadis can use a community service day.
Last but not least, EcoVadis will support you with all the necessary office equipment, holidays in line with Spanish labor law, optional (fully covered or co-financed) health care and life insurance.
You will be also entitled to a 150 euros monthly allowance for transportation, meals and nursery with the Cobee card. We also participate up to half of the private health insurance contract and provide you with a special envelope for office and IT equipment (as per the flexibility policy).
Last, you will also be entitled to a Wellness Allowance that will support you in sport, artistic and wellness activities !
Our hiring team looks forward to reviewing your CV and cover letter with a guaranteed response to every application.
A new job with purpose awaits you!
Don’t fit all the criteria but still think you’d be a good candidate?
Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis.
We’re interested in hiring capable people, regardless of professional and educational background. Can the hiring process be adjusted to suit my needs? Yes.
We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential.
We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.
Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.