IT Associate

  • Full-time

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings.

Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

If you have questions about the company or open roles you can Chat with an insider

Job Description

  • Provide high-quality, professional, and responsive support service to all users across the business on a range of different technologies, hence allowing them to complete their job seamlessly.

  • Support and train end-users on IT systems.

  • Manage the technical documentation where appropriate.

  • Be the technical operational referral of several Information Systems.

  • Install, test, and maintain desktop.

  • Troubleshoot system and network problems and solve hardware/software faults.

  • Manage network and telephony patching

  • Manage, monitor, and troubleshoot network systems including Firewalls, switches, routers, and access points.

  • Install and maintain antivirus/anti-malware software.

  • Set up new users' accounts and profiles and disable the expired accounts in accordance with Identity Lifecycle Management.

  • Manage inventory, stock, and purchase of ICT equipment.

  • Manage/participate in infrastructure-related projects.

  • Propose enhancement to existing procedures

  • Reporting on infrastructure support and systems.

  • Propose innovative and value-add services for IT operations.

Qualifications

  • Holder of a degree in Computer Science, Information Technology or equivalent.

  • CCNA is a must, 

  • Proven technical experience working with Fortinet technology including but not limited to Fortigate. NSE4 would be an advantage.

  • At least 3 years work experience in an IT Support environment, including at least 1 year in network management/administration. 

  • Excellent knowledge of information systems administration and networks.

  • Experience in network technologies equipment including management of VLANs, VOIP services, firewall policies, HA, VPN, routing, switching, DNS, SD-WAN 

  • Excellent knowledge of Windows OS

  • Proficiency in Microsoft Office.

  • Strong communication skills – written and verbal.

  • Fluency in English and French required – written and verbal.

  • Ability to prioritize tasks and strong problem-solving skills

  • Knowledge of network monitoring platforms and SNMP configurations. 

  • Polyvalent and multitasking.

  • Be conversant with Hypervisors, Linux, Windows Server, Virtual Infrastructure, and cloud technologies like Azure. Experience and/or certifications on these platforms are a plus.

Additional Information

Location: Ebene, Mauritius

Starting date: ASAP

Position: Permanent Contract

Normal Working Hours: 08:20am - 17:00pm

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas and enjoy a panorama of Ebene, Mauritius.

EcoVadis will support you with all the necessary office equipment, holidays in line with Mauritius labor law, optional health care and gym benefits. Everyone at EcoVadis can also use a community service day when volunteering.

Our hiring team looks forward to reviewing your CV and cover letter / portfolio with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.

 

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