Senior Operations Manager

  • Full-time

Company Description

EcoVadis offers an exciting, truly international job opportunity in an innovative and dynamic environment. Awarded as the fastest-growing startup in the sustainable supply chain space, EcoVadis is driven by a young team of over 40 nationalities making a real impact on the environmental and social practices of companies around the world. We aim at improving environmental and social practices of companies by leveraging the influence of global supply chain. More than 150 global multinational companies have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway!

Job Description

Mission

  • Lead, manage and develop people, cater for staffs’ concerns and requests and assisting EVS team leaders

  • Accompany the team’s growth through recruitment

  • Ensure team productivity and quality are on track

  • Maintain a pleasant working environment and good level of communication

  • Communicate EcoVadis values and culture locally, be an ambassador of the company

Core responsibilities

  • Provide inspired leadership for the organization

  • Responsible of production and quality of the Evaluation Service (EVS) team in Mauritius

  • Manage individual team members’ targets and objectives to achieve company’s vision

  • Contribute to cross business unit operational optimization and planning

  • Provide regular feedbacks to the team to foster improvement and motivation

  • Communicate regularly with upper management regarding problems or issues impacting production and propose together solutions

  • Provide monthly report to country Manager on achievements 

  • Contribute to the company overall continuous improvement process

  • Hire, train and retain high potential CSR analysts to staff the local operation

  • Participate in the recruitment process, lead recruitment interviews, and assist HR Manager in the selection of the new members

  • Oversee, administer and manage the flow of day-to-day operations

  • Handle local administrative tasks

  • Develop, implement, and review operational policies and procedures

  • Carry out performance appraisals of direct reports

  • Develop, evaluate, identify top performers and rewarding them

  • Help promote a company culture that encourages top performance and high morale

  • Coach, facilitate, solve work problems of direct reports and relay training needs to HR 

  • Manage annual/sick leaves and permissions of direct reports

  • Create a culture that fosters high standards of integrity, hold self and others accountable for rules and responsibilities

  • Provide equal employment opportunity for all employees on the basis of merit

  • Allocation of projects to employees and ensure projects assigned to EcoVadis Mauritius are completed within deadline

  • Additional responsibilities related to the function may be required.

Knowledge and competencies required

EcoVadis Competencies:

  • Ability to communicate clearly and persuasively with the team, managers and internal clients

  • Has a good interaction with internal clients and a good working relationship. Understands them and meets their expectations.

  • Lead by example, motivate and inspire staff

  • Ability to promote an inclusive environment

  • Ensures the satisfaction and well-being of the members and the positive outcomes of the requests.

  • Is creative and know-how to innovate by finding new and effective solutions.

  • Ability to work under pressure and multitask

  • Ability to build consensus and relationships among team leaders, partners, and employees

  • Is able to deal with crisis situations and emotions

Requirements

Technical skills:

  • Excellent written and verbal communication skills 

  • Planning and organisation skills to be able run and monitor the production process

  • Knowledge of labour laws and regulations

  • Leadership skills, coaching and mentoring techniques

  • Conflict management

  • A results-driven approach to work

  • Project management

Qualifications

  • Holder of a Master degree or MBA, ideally in Business Administration, Management, Finance or Production Management.

  • Minimum of 8 years of leadership experience, with international exposure.

  • Previous experience in managing 100+ people

  • Fluent in English and French 

  • High proficiency in Microsoft Word, Powerpoint, and  Excel.

  • Autonomous, Proactive, ability to work in a fast growing environment

  • Ability to multitask and have proper Time Management skills

  • High level of emotional intelligence

Additional Information

What we offer:

·        The opportunity to work in an autonomous way and in a dynamic environment where your ideas will be valued

·        You will benefit from an in-house training

·        Managing cross-functional projects and interacting with a young and diverse team

·        Medical scheme, pension scheme and other interesting benefits

Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...

Beginning: ASAP

Location: Based in Ebene, Cybercity, Mauritius

Full time position

In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis in 2 minutes: http://intro.ecovadis.com/

 

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