Senior Operations Manager
- Full-time
Company Description
EcoVadis offers an exciting, truly international job opportunity in an innovative and dynamic environment. Awarded as the fastest-growing startup in the sustainable supply chain space, EcoVadis is driven by a young team of over 40 nationalities making a real impact on the environmental and social practices of companies around the world. We aim at improving environmental and social practices of companies by leveraging the influence of global supply chain. More than 150 global multinational companies have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway!
Job Description
Mission
Lead, manage and develop people, cater for staffs’ concerns and requests and assisting EVS team leaders
Accompany the team’s growth through recruitment
Ensure team productivity and quality are on track
Maintain a pleasant working environment and good level of communication
Communicate EcoVadis values and culture locally, be an ambassador of the company
Core responsibilities
Provide inspired leadership for the organization
Responsible of production and quality of the Evaluation Service (EVS) team in Mauritius
Manage individual team members’ targets and objectives to achieve company’s vision
Contribute to cross business unit operational optimization and planning
Provide regular feedbacks to the team to foster improvement and motivation
Communicate regularly with upper management regarding problems or issues impacting production and propose together solutions
Provide monthly report to country Manager on achievements
Contribute to the company overall continuous improvement process
Hire, train and retain high potential CSR analysts to staff the local operation
Participate in the recruitment process, lead recruitment interviews, and assist HR Manager in the selection of the new members
Oversee, administer and manage the flow of day-to-day operations
Handle local administrative tasks
Develop, implement, and review operational policies and procedures
Carry out performance appraisals of direct reports
Develop, evaluate, identify top performers and rewarding them
Help promote a company culture that encourages top performance and high morale
Coach, facilitate, solve work problems of direct reports and relay training needs to HR
Manage annual/sick leaves and permissions of direct reports
Create a culture that fosters high standards of integrity, hold self and others accountable for rules and responsibilities
Provide equal employment opportunity for all employees on the basis of merit
Allocation of projects to employees and ensure projects assigned to EcoVadis Mauritius are completed within deadline
Additional responsibilities related to the function may be required.
Knowledge and competencies required
EcoVadis Competencies:
Ability to communicate clearly and persuasively with the team, managers and internal clients
Has a good interaction with internal clients and a good working relationship. Understands them and meets their expectations.
Lead by example, motivate and inspire staff
Ability to promote an inclusive environment
Ensures the satisfaction and well-being of the members and the positive outcomes of the requests.
Is creative and know-how to innovate by finding new and effective solutions.
Ability to work under pressure and multitask
Ability to build consensus and relationships among team leaders, partners, and employees
Is able to deal with crisis situations and emotions
Requirements
Technical skills:
Excellent written and verbal communication skills
Planning and organisation skills to be able run and monitor the production process
Knowledge of labour laws and regulations
Leadership skills, coaching and mentoring techniques
Conflict management
A results-driven approach to work
Project management
Qualifications
Holder of a Master degree or MBA, ideally in Business Administration, Management, Finance or Production Management.
Minimum of 8 years of leadership experience, with international exposure.
Previous experience in managing 100+ people
Fluent in English and French
High proficiency in Microsoft Word, Powerpoint, and Excel.
Autonomous, Proactive, ability to work in a fast growing environment
Ability to multitask and have proper Time Management skills
High level of emotional intelligence
Additional Information
What we offer:
· The opportunity to work in an autonomous way and in a dynamic environment where your ideas will be valued
· You will benefit from an in-house training
· Managing cross-functional projects and interacting with a young and diverse team
· Medical scheme, pension scheme and other interesting benefits
Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...
Beginning: ASAP
Location: Based in Ebene, Cybercity, Mauritius
Full time position
In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.
For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis in 2 minutes: http://intro.ecovadis.com/