Customer Onboarding Intern

  • Warsaw, Poland
  • Intern

Company Description

EcoVadis offers a vibrant international opportunity to build a career while creating a positive impact in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain, EcoVadis is made up of an international team of nationalities from more than 45 countries, leveraging the influence of the global supply chain worldwide. We strive to have a real impact on the environmental and social practices of our companies. More than 200 global multinationals (buyer companies), including Verizon, GSK, Coca-Cola Enterprise, Nestle, Johnson & Johnson, Renault, ING, Nissan, Bridgestone and Subway, have already selected EcoVadis solutions EcoVadis has evaluated more than 40,000 of its suppliers and has ambitious goals to continue expanding its business.

Job Description

You will have two key responsibilities in a role to support the Customer Engagement (CEN) team.

This role primarily will focus on the following tasks (but will not be limited to):

  • Support the Team in developing and implementing new solutions and new products,

  • Making sure that the workload is properly allocated to the relevant team members,

  • Ensuring that no tasks are lost while transferring them to other offices,

  • Updating the CEN database and ensuring that it’s regularly updated,

  • Assigning the tickets in our Zendesk system to the relevant office/team member.

Qualifications

  • A degree in a Business or Management related discipline is preferred.

  • Previous experience in Customer Experience/Support is an advantage.

  • Fluency in English is a must. Proficiency in French and additional languages is a definite plus.

  • An excellent level of computer literacy, especially using MS Excel, Word and other desktop tools.

  • Customer and quality-oriented attitude.

  • Ability to work under pressure and meet tight deadlines.

  • Strong analytical and problem-solving skills.

Additional Information

Beginning: ASAP

Internship duration: 6 months

Full time position

Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower; currently due to the pandemic we offer flexibility regarding remote work

In return for your expertise and energy, we offer:

  • challenge, opportunities to exchange skills within multinational team
  • ability to work in an autonomous way and in an environment where your ideas are valued
  • training
  • casual and very friendly environment
  • given the steep growth of the company, your responsibilities and career opportunities can evolve in the future

 

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

 

Privacy Policy