At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us!

In the scope of supporting the implementation of our new product, spotlight, your main responsibilities will be : 

Main tasks

• Support implement the CSR sustainable supply chain program (focused on on-site audits) on behalf of customers.

• Monitor the program’s progress, consolidate data and conduct analyses and prepare customer reports upon request

• Quality assurance on on-site audit reports

• Provide training and support in management and platform functioning to users

• Coordinate new Customer’s user onboarding: kick-off meeting, platform demo

• Act as a first-level support for customers/suppliers questions on all EcoVadis operations

• Be ready to contact customers to request information/clarifications

• Liaise with other EcoVadis departments for achievement of objectives/goals

• Degree in Business/ Communication/Sustainability is preferred but other educational background will also be considered

• A background in Project Management or On-site audit will be a definite advantage

• 2 years + successful Customer Support experience with large accounts acquired in a fast paced environment. 

• Fluency in English (both oral and written) is mandatory. Additional Languages will be an advantage.

• High proficiency in Microsoft Office, especially Excel (Vlookup, Pivot Table, conditional formula) and Powerpoint

• Customer-centric and Quality-focused work approach

• Organized, efficient, patient, highly autonomous and proactive. 

• Ability to work autonomously, and handling priorities

• Strong analytical and problem solving skills.

• Excellent communication/interpersonal skills with people at all levels and from different cultural backgrounds.

Terms: Full-time position

Beginning: ASAP

Location: Mauritius

For more information about EcoVadis please visit our site: www.ecovadis.com

Are you ready for a new challenge? Please apply directly online by clicking on the link below.

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.