Billing & Collection Intern

  • Intern

Company Description

At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us!

Job Description

Your responsibilities will focus on (but will not be limited to): 

  • Maintain and engage with a portfolio of ageing receivables accounts via phone and emails to recover all past due accounts.

  • Take appropriate action to resolve and/or identify significant collection issues and escalate appropriately.

  • Reconcile customer accounts on a regular basis.

  • Process incoming payments and refunds as and when required.

  • Collaborate with EcoVadis internal stakeholders to resolve any billing and debt collection queries efficiently and effectively. 

  • Prepare and present regular reports on collection and support activities and progress.

  • Assist the Finance team with other related tasks.

  • Assist with a variety of internal projects based on the needs of the organization.

  • Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.

Qualifications

Qualifications and profile

  • Fluency in English and Spanish is a MUST. Proficiency in additional languages would be a plus.
  • Bachelor degree or Diploma in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered.
  • Prior customer service or collection experience is a definite advantage but not mandatory.
  • Proficiency in Excel is a plus.

The  Billing & Collection Intern must:

  • be customer service oriented
  • be goal/results oriented and solution driven
  • be self-motivated
  • be autonomous and proactive
  • be reliable, dependable and honest
  • be professional, tactful and sensitive
  • have a positive attitude
  • enjoy working in a fast paced environment

Additional Information

1 year paid internship
Start date: As soon as possible
In return for your expertise and energy we offer:

  • Challenges and an opportunity to exchange skills within a global team
  • Ability to work in an environment where your ideas are valued
  • Casual and friendly atmosphere

Location: Warsaw, Poland (Rondo ONZ, Spektrum Tower)

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For more information about EcoVadis please visit ecovadis.com and intro.ecovadis.com.

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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