Customer Engagement Intern (6 months to 1 year paid internship)
- Intern
Company Description
At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.
With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.
EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us!
Job Description
Your responsibilities will focus on (but will not be limited to):
Support the Customer Engagement team in developing and implementing new solutions and new products
Updating the team's database
Assigning tickets in Zendesk system to the relevant office / team member
Making sure that the workload is properly allocated to the relevant team members
Ensuring that no tasks are lost while transferring them to other offices
Qualifications
A degree in a Business or Management related discipline is preferred
Previous experience in Customer Experience / Support is an advantage
Business proficiency in English is a must; proficiency in other languages is a plus
An excellent level of computer literacy, especially using MS Excel, Word
Customer and quality-oriented attitude
Strong analytical and problem-solving skills
Excellent organization skills and ability to work to meet tight deadlines
Strong communication skills, in order to collaborate smoothly with a global team
Additional Information
6 months to 1 year paid internship
In return for your expertise and energy we offer:
- Challenges and an opportunity to exchange skills within a global team
- Ability to work in an environment where your ideas are valued
- Casual and friendly atmosphere
Location: Warsaw, Poland (Rondo ONZ, Spektrum Tower)
For more information about EcoVadis please visit ecovadis.com and intro.ecovadis.com.
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.