EcoVadis offers a vibrant international opportunity to build a career while creating a positive impact in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain, EcoVadis is made up of an international team of nationalities from more than 45 countries, leveraging the influence of the global supply chain worldwide. We strive to have a real impact on the environmental and social practices of our companies. More than 200 global multinationals (buyer companies), including Verizon, GSK, Coca-Cola Enterprise, Nestle, Johnson & Johnson, Renault, ING, Nissan, Bridgestone and Subway, have already selected EcoVadis solutions EcoVadis has evaluated more than 40,000 of its suppliers and has ambitious goals to continue expanding its business.

We are looking for professional, cheerful and passionate people, and we hope that they will help us to make even more positive changes.

• Supporting the establishment of customer engagement teams in Japan and other localization tasks including contact with key stakeholders, identification of best practices in Japan, translation tasks such as speech manuscripts for specific content and events
   
• Customer support by phone, email, webinar, etc. to support the customer's onboarding process and increase the response rate in the Japanese market
   
• Identify and target high-risk customers (limited response, communication problems, etc.) and take appropriate steps to understand their situation and encourage customer behavior.
   
• Comprehensive understanding of customers. This includes understanding key industries, business challenges and goals, and properly communicates to customers EcoVadis' products and the business benefits associated with what they need through the onboarding process
   
• Understand and communicate with industry best practices and evolving EcoVadis products, platform features, methodologies, and management services that are critical to customer success.
   
• Identify the risks involved in completing the EcoVadis evaluation process, take proactive action to prevent problems before they occur, and communicate and exchange information with internal and external stakeholders.
   
• Understand and record internal and customer gains and proactively report to team leaders, management and other internal BUs as needed. Bridging the possible gap between customer expectations and participation in evaluations.
   
• In addition, if there is a separately requested work, we will respond

• Bachelor's degree with relevant work experience
• 3-7 years of account management, customer service, and / or sales experience for international companies, preferably focused on the Japanese market
• Ability to perform multiple tasks based on business / customer needs and prioritize tasks
• Good time management and management ability to keep things together
• Ability to be independent and actively work
• Forward stress that works comfortably in international companies
• Willingness to work in a startup environment

• Beginning: ASAP
• Full time position
• Location: Tokyo, Japan

In return for your expertise and energy, we offer:

• Basic Salary + Bonus plan
• Flexi-time / Work From Home
• Health and Dental Benefits
• Casual and very friendly environment
• Opportunity to work in a truly international atmosphere

Keywords: CSR; Corporate Social Responsibility; Sustainable Development; Analyst; Environmental Management; Sustainability;

Are you interested? Please apply directly online by clicking on the link below and attaching your CV in PDF format.

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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