Billing/Account Receivable Clerk
- Hong Kong
EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact on the environmental and social practices of companies around the world. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities with offices around the the world.
Join our growing team, we’re looking for collaborative, fun and passionate people to help us make a difference!
EcoVadis is seeking a Collection and Support Junior to join the Finance team in Hong Kong. This position is responsible for managing the company’s accounts receivables including; billing modifications, processing incoming payments, collections and reconciling customer accounts.
This position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service.
Maintain and engage with a portfolio of ageing receivables accounts via phone and emails to assist in the recovery of all past due accounts,
Research disputed accounts as needed to determine the cause and validity of the delinquency and takes appropriate action (invoice resend, billing modifications, basic invoicing explanations, etc.) to resolve and/or identify significant collection issues and escalate appropriately,
Collaborate with EcoVadis internal and external stakeholders to resolve any billing and debt collection queries efficiently and effectively.
Assist with a variety of internal projects based on the needs of the organization,
Liaise with international colleagues from all departments regularly to assist and add value to EcoVadis global mission.
Qualifications and profile
Fluency in Mandarin and English is a MUST.
Fluency in Korean or Vietnamese language will be a plus.
Bachelor degree or Diploma in a Business or Finance related discipline would be preferred, but applicants with other backgrounds will be considered,
Prior customer service or collection experience would be appreciated but not obligatory,
Proficiency in Excel is a plus.
The Collection and Support Junior must be
Customer service oriented
Goal/results and solutions driven
Autonomous and proactive
Reliable, dependable and honest
Professional, tactful and sensitive
Have a positive attitude and enjoy working in a fast paced environment
- Full time position
- Location: Taikoo, Hong Kong
In return for your expertise and energy, we offer:
- Basic Salary + Bonus plan
- Flexi-time / Work From Home
- Health and Dental Benefits
- Casual and very friendly environment
- Opportunity to work in a truly international atmosphere
Keywords: CSR; Corporate Social Responsibility; Sustainable Development; Analyst; Environmental Management; Sustainability;
Are you interested? Please apply directly online by clicking on the link below and attaching your CV in PDF format.
For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.