Collection and Support Intern (Yep Internship)
- Intern
Company Description
EcoVadis offers an exciting, truly international job opportunity in an innovative and dynamic environment. Awarded as the fastest-growing startup in the sustainable supply chain space, EcoVadis is driven by a young team of over 40 nationalities making a real impact on the environmental and social practices of companies around the world. We aim at improving environmental and social practices of companies by leveraging the influence of global supply chain. More than 150 global multinational companies have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway!
Job Description
Core Responsibilities
Maintain and engage with a portfolio of ageing receivables accounts via phone and emails to recover all past due accounts,
Research disputed accounts as needed to determine the cause and validity of the delinquency.
Take appropriate action to resolve and/or identify significant collection issues and escalate appropriately,
Collaborate with EcoVadis internal stakeholders to resolve any billing and debt collection queries efficiently and effectively.
Assist with a variety of internal projects based on the needs of the organization,
Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.
Qualifications
Fluency in French and English is a MUST. A third language will be a plus,
Bachelor degree or Diploma in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered,
Prior customer service or collection experience is a definite advantage but not mandatory
Proficiency in Excel is a plus.
Required skills
The Junior Collection & Support Specialist must
be customer service oriented
be goal/results oriented and solution driven
be self-motivated
be autonomous and proactive
be reliable, dependable and honest
be professional, tactful and sensitive
have a positive attitude
enjoy working in a fast paced environment
Additional Information
Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...
What EcoVadis offers:
• The opportunity to work in an autonomous way and in a dynamic environment where your new ideas will be valued.
• Be part of a young, exciting and diverse global team.
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual
orientation, age, disability, veteran status or any other protected category.
Beginning: ASAP
Employment Type: 12 months Internship (Yep Programme)
Terms Renewable for permanent contract if performance is good.
Location: Ebene/Mauritius
For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis in 2 minutes: http://intro.ecovadis.com/
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.