Telemarketing/ Sales Agent
- Ebene, Mauritius
At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.
With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.
EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us!
Ability to quickly master the EcoVadis product and value to the customer
Sound knowledge of the global market
Customize and adapt approach to the market
Manage, monitor and assess the complexity of assigned portfolio
Work with internal teams and EcoVadis clients to achieve Subscription sales targets
Document customer feedback and communicate to relevant internal teams to improve the EcoVadis Customer’s experience
Additional responsibilities related to the function may be required.
Bachelor or Diploma in Communication, International Business Management or any related field
Non degree holders with more than 5 years of working experience in the relevant field will also be considered
At least 2 years of working experience in a sales/support/account management/customer success role
Fluent in English and French (Oral and Written)
Proficiency in additional languages would be an advantage (Hindi, Arabic)
The ideal candidate should demonstrate the following skills and aptitudes:
Excellent customer service skills
Be result oriented
Ability to work under pressure and meet tight deadlines.
Knowledge of CRM software such as Salesforce and Zendesk Sell would be an advantage
Ability to work in an international team and be a team player
Excellent interpersonal, persuasive communication and sales skills
Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...
Upon completion of training, candidate will be requested to work from home CET hours thrice a week
Location: Based in Ebene, Cybercity, Mauritius
Full time position
In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.
What EcoVadis offers:
• The opportunity to work in a young and multicultural environment (over 30 nationalities).
• You will benefit from a daily mentorship.
• Managing cross-functional projects and interact with a young and diverse team.
For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis in 2 minutes: http://intro.ecovadis.com/
Keywords: customer onboarding; customer service; customer support
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.