At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network. 

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us! 

Your primary responsibility is to support the fast-growing Customer Success Manager (CSM) team by reliably maintaining and improving business reports and processes. The internship will provide you with a broad and deep understanding of Customer Success Management responsibilities in developing  successful client programs and partnerships.

Your tasks will include (but will not be limited to): 

• Supporting CSM team members on data analysis, client reports and presentation preparation 

• Participation in some client calls or client facing communications

• Other operational ad’hoc support to CSMs

• Maintenance of CSM business unit reporting tools, dashboards and reports (via EcoForce, ClicData, Excel, …)

• Align with stakeholders to ensure tools support operational requirements

• Create models to answer current business questions; validate and understand the conclusions

• Teamwork and best practices sharing to contribute to the development of EcoVadis services and to maintain a positive and motivating atmosphere 

• Contribute to internal projects of formalization and standardization of CSM processes with a positive impact on team efficiency and quality 

• A demonstrated commitment to CSR and sustainability fields

• Strong skills in Google Suite and MS Office, especially exceptional Excel and Powerpoint skills (analytics & data visualization, including the ability to communicate quantitative data into a visually engaging story and to organize/integrate large amounts of information into concise presentation)

• Excellent communication skills in English (both written and verbal)

• Demonstrated ability to pick up new skills proactively. Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment. Creative problem solver with strong attention to detail

• Ability to work well in an international and multicultural environment.

• Self-driven, results oriented and team player

• Experience with building dashboards and/or with monitoring/reporting, as well as German language skills are a plus

Where: 

Location: Paris or Düsseldorf 

When: 

As soon as possible 

Internship contract

Are you interested? Please apply directly online by clicking on the link below.

In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.

For more information about EcoVadis please visit our site:

www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.