EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact on the environmental and social practices of companies around the world. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities with offices around the the world.

Join our growing team, we’re looking for collaborative, fun and passionate people to help us make a difference!

Your primary responsibility is to provide support to Customer Success Manager (CSM) team.

Your tasks will include (but will not be limited to): 

CSM operations support:

• Collaborate with 2-3 CSMs to ensure effective implementation of the EcoVadis solution to their portfolio of Customers  
• Full ownership of processing supplier lists for assessment and other operational tasks related to supplier data 
• Data analysis and presentation preparation 
• Front-facing on key strategic accounts managing operational elements (i.e. attending weekly calls)
• ​​Liaise with other EcoVadis departments to ensure Customers’ requests (internal and external) are fulfilled within set deadlines

 Technical & project management:

• Lead internal projects contributing to the formalization and standardization of CSM processes with a positive impact on team efficiency and quality 

Other:

• Lead and/or support a variety of Customer-focused projects
• Teamwork and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere

• 1 years + successful Customer Support experience with large accounts acquired in fast paced environment.
• Excellent communication skills (Both written and verbal)
• Fluency in English is a must. [Another language] a definite plus
• Bachelor's Degree required
• Strong skills in Google Suite and MS Office, especially exceptional Excel skills (analytics & data visualization, including the ability to communicate quantitative data into a visually engaging story and organize/integrate large amounts of information into concise presentation) and PowerPoint
• Demonstrated ability to pick up new skills proactively. Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment 
• Problem solver with strong attention to detail
• Ability to work well in an international and multicultural environment
• Self-driven, results oriented and team player
• International exposure is a must

• Beginning: Sept 2020
• Full time position (Intern / 6-months contract)
• Location: Taikoo - Cityplaza

Keywords: CSR; Corporate Social Responsibility; Sustainable Development; Analyst; Environmental Management; Sustainability;

Are you interested? Please apply directly online by clicking on the link below and attaching your CV in PDF format.

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.