Customer Success Manager (Mid Market) - Barcelona (F/M/D)

  • Full-time

Company Description

At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network. 

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us! 

Job Description

The Junior Account Manager (Mid Market) duties and responsibilities will include (but not limited to):

  • Onboarding and developing a long-term and trustworthy relationships with a portfolio of 20-35 mid-market accounts.

  • Serve as a brand enthusiast for EcoVadis suite of products and solutions.

  • Drive effective implementation strategies of the EcoVadis solution within a portfolio of key accounts;

  • Closely monitor customers’ implementation success, grow EcoVadis sales within the accounts and ensure successful renewal of contracts;

  • Act as a key facilitator between Customer and EcoVadis delivery teams;

  • Contribute to the continuous improvement process by providing feedback to product management team on solution development needs.

  • Be an integral contributor to EcoVadis success.

Qualifications

  • Degree holder

  • Successful Customer Management experience with large accounts acquired in fast paced environment;

  • Fluency in English is a must - French and Spanish are a plus

  • Experience within  a Software-as-a-Service (SaaS) company preferred

  • 2 - 3  years of experience in sales, account management or consulting roles (Preferably B2B);

  • Bachelor's Degree required;

  • Ability to work well in an international and multicultural environment;

  • Self-driven and team player;

  • International exposure.

Additional Information

Where

Location: Barcelona

When

As soon as possible 

Permanent contract

Are you interested? Please apply directly online by clicking on the link below.

In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.

For more information about EcoVadis please visit our site:

www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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