At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide.

Join us!

EcoVadis is seeking a Collection & Support Junior Specialist to join the Finance team in Warsaw. This position is responsible for managing the company’s accounts receivables including; billing modifications, processing incoming payments, collections and reconciling customer accounts. 

This position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service.

Core Responsibilities

• Maintain and engage with a portfolio of ageing receivables accounts via phone and emails to assist in the recovery of all past due accounts,
• Research disputed accounts as needed to determine the cause and validity of the delinquency and takes appropriate action (invoice resend, billing modifications, basic invoicing explanations, etc.) to resolve and/or identify significant collection issues and escalate appropriately,
• Collaborate with EcoVadis internal and external stakeholders to resolve any billing and debt collection queries efficiently and effectively. 
• Assist with a variety of internal projects based on the needs of the organization,
• Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.

• Fluency in English and Portuguese is a MUST. Fluency in Spanish language will be a plus,
• Bachelor degree or Diploma in a Business or Finance related discipline would be preferred, but applicants with other backgrounds will be considered,
• Prior customer service or collection experience would be appreciated but not obligatory,
• Proficiency in Excel is a plus.

The Junior Collection & Support Specialist must

• be customer service oriented
• be goal/results and solutions driven
• be self-motivated
• be autonomous and proactive
• be reliable, dependable and honest
• be professional, tactful and sensitive
• have a positive attitude
• enjoy working in a fast paced environment

Beginning: ASAP

Full time position

Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower

In return for your expertise and energy, we offer:

• Challenge, opportunities to exchange skills within multinational Team
• Ability to work in an autonomous way and in an environment where your ideas are valued
• Casual and very friendly atmosphere
• Competitive salary aligned with experience
• Training
• Flexi-time and home office
• Benefits (covered or co-financed): Health care, Multisport card, Life insurance, 
• French and Polish classes 

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.