Internship in Collection and Support Team (French and English speaker)

  • Full-time

Company Description

At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.

With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.

EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide.

Join us!

Job Description

  • Providing invoicing and debt collection support via email customer service platform
  • Providing technical support and ensure adequate information is available
  • Acting in a professional manner while contacting the debtors. Using the verbal skills and communication techniques to keep up the positive image of EcoVadis
  • Collaborating with EcoVadis internal departments to manage and solve queries efficiently and effectively
  • Researching and implementing solutions for constant improvements within the EcoVadis support structure
  • Assisting with a variety of internal projects based on the needs of the organization
  • Liaising with international colleagues regularly to assist and add value to the EcoVadis global mission

Qualifications

  • Fluency in English and French is a must
  • Prior debt collection experience would be a plus
  • Experience in customer service would be a plus
  • Strong interpersonal skills
  • Excellent communication skills (written, verbal and telephone)
  • Basic understanding of accounting principals
  • Experience with Microsoft Office

Additional Information

Beginning: ASAP

  • Full time position
  • Duration: between 6 and 12 months
  • Paid internship
  • Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower

In return for your skills and energy, we offer:

  • challenges, opportunities to exchange knowledge and skills with a multinational team;
  • ability to work in an autonomous way in an environment where your ideas are valued;
  • casual and very friendly atmosphere.

For more information about EcoVadis please visit: www.ecovadis.com & intro.ecovadis.com.

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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