Internship in Collection and Support Team (French and English speaker)
- Full-time
Company Description
At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.
With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.
EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide.
Join us!
Job Description
- Providing invoicing and debt collection support via email customer service platform
- Providing technical support and ensure adequate information is available
- Acting in a professional manner while contacting the debtors. Using the verbal skills and communication techniques to keep up the positive image of EcoVadis
- Collaborating with EcoVadis internal departments to manage and solve queries efficiently and effectively
- Researching and implementing solutions for constant improvements within the EcoVadis support structure
- Assisting with a variety of internal projects based on the needs of the organization
- Liaising with international colleagues regularly to assist and add value to the EcoVadis global mission
Qualifications
- Fluency in English and French is a must
- Prior debt collection experience would be a plus
- Experience in customer service would be a plus
- Strong interpersonal skills
- Excellent communication skills (written, verbal and telephone)
- Basic understanding of accounting principals
- Experience with Microsoft Office
Additional Information
Beginning: ASAP
- Full time position
- Duration: between 6 and 12 months
- Paid internship
- Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower
In return for your skills and energy, we offer:
- challenges, opportunities to exchange knowledge and skills with a multinational team;
- ability to work in an autonomous way in an environment where your ideas are valued;
- casual and very friendly atmosphere.
For more information about EcoVadis please visit: www.ecovadis.com & intro.ecovadis.com.
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.