At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network. With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness. EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us! 

• Providing invoicing and debt collection support via email customer service platform and contact on the phone international and domestic suppliers participating in EcoVadis international sustainable development evaluation campaigns

• Providing technical support and ensure adequate information is available

• Maintaining a debt collection portfolio using the support framework designed. i.e.: templates, sources of needed information

• Acting in a professional manner while contacting the debtors. Using the verbal skills and communication techniques to keep up the positive image of EcoVadis

• Collaborating with EcoVadis internal departments to manage and solve queries efficiently and effectively

• Researching and implementing solutions for constant improvements within the EcoVadis support structure

• Assisting with a variety of internal projects based on the needs of the organization

• Liaising with international colleagues regularly to assist and add value to the EcoVadis global mission

• Good command of written and spoken Chinese and English

• Prior debt collection experience would be appreciated but not a must

• Experience in customer service

• Strong interpersonal skills

• Good communication skills in both English, Chinese and Mandarin

• Experience with Microsoft Office

Beginning: FEB 2020
Full time position
Benefit & Others
Five-day work week, Flexible working hours, Medical insurance, Performance bonus, Work from home
Location: Taikoo, Hong Kong

For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

Keywords: CSR; Corporate Social Responsibility; Sustainable Development; Analyst; Environmental Management; Sustainability;