Customer Success Intern

  • Intern

Company Description

EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact, in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities making a real impact on the environmental and social practices of companies around the world by leveraging the influence of global supply chains. More than 200 global multinational companies (“buyers”) have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway. EcoVadis has rated over 45,000 of their suppliers with ambitious goals to continue to multiply our coverage.

Join us, we’re looking for collaborative, fun and passionate people to help us make a difference!

Job Description

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.

Your tasks will include (but will not be limited to):

  • Maintenance of CSM business unit reporting tools, dashboards and reports (via EcoForce, ClicData, Excel, …)
  • Align with stakeholders to ensure tools support operational requirements
  • Data analysis and presentation preparation 
  • Create models to answer the business questions; validate and understand the conclusions
  • Lead and/or support internal projects contributing to creation of new processes or formalization and standardization of existing processes with a positive impact on team efficiency and quality 
  • Teamwork and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere.

Qualifications

  • A demonstrated commitment to CSR and sustainability fields
  • Excellent communication skills (both written and verbal)
  • Strong skills in Google Suite and MS Office, especially exceptional Excel skills (analytics & data visualization, including the ability to communicate quantitative data into a visually engaging story and organize/ integrate large amounts of information into concise presentation) and PowerPoint 
  • Ability to use Salesforce is a plus.
  • Experience with building dashboards and/or with monitoring/reporting
  • Demonstrated ability to pick up new skills proactively. Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment. Creative problem solver with strong attention to detail
  • Ability to work well in an international and multicultural environment.
  • Proficiency in any other language is a plus
  • Self-driven, results oriented and team player

Additional Information

Beginning: January

Duration: 6 months

Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower

In return for your expertise and energy, we offer:

  • challenge, opportunities to exchange skills within multinational team
  • ability to work in an autonomous way and in an environment where your ideas are valued
  • training
  • casual and very friendly environment
  • given the steep growth of the company, your responsibilities and career opportunities can evolve in the future

For more information about EcoVadis please visit our site: www.ecovadis.com

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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