Strategic Account Manager (F/M) - Paris
- Full-time
Company Description
EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact on the environmental and social practices of companies around the world. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities with offices around the world.
Join our growing team, we’re looking for collaborative, fun and passionate people to help us make a difference!
Job Description
Manage a portfolio of existing customers, ensuring that they maximize the value they receive from the EcoVadis solutions. Actively contribute to maintain a high satisfaction level towards EcoVadis services.
Proactively solicits and drives new business within assigned accounts and existing markets
Develop and implement account strategy and plans for Customer & Market segment of Assessed Companies to reduce churn & increase business value through upsell of new products and/or subscription type
Act at primary escalation point for assigned accounts
Establish and maintain strong relationships with both proactive & reactive outreach to assigned accounts
Develop trusted advisor relationships with key account stakeholders, and executives
Assist customers in more effectively utilizing the EcoVadis platform to suit their specific business needs and handling internal/external requests
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Prepare reports on accounts/market status
Work with assigned accounts to promote the EcoVadis solution to the market & beyond through case studies, events, specific initiatives, etc.
Qualifications
2-4+ years experience following areas:
- Ownership of revenue targets based on upsell of assigned accounts & generating new business opportunities within a given market/portfolio
- Managing complex customer engagements as primary point of contact
- Enterprise-level B2B Account Management and/or Business Development (SaaS subscription experience preferred)
Proficiency in Microsoft Office: Excel, PowerPoint, Word and Outlook
Self-motivated; works independently with little or no supervision
Proven ability to manage multiple projects in a dynamic environment
Strong presentation skills, listening skills, and problem-solving skills
People Management experience a plus
Bachelor's degree
Additional Information
Beginning: ASAP
Full time position (permanent after probation)
Location: Paris
In return for your expertise and energy, we offer:
Base salary + Bonus plan
Flexi-time
Casual and very friendly environment
Opportunity to work in a truly international atmosphere
Are you interested? Please apply directly online by clicking on the link below and attaching your CV in PDF format. Please indicate your salary expectations.
For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.