Customer Success Manager Junior (Mid-Market)

  • Full-time

Company Description

EcoVadis offers an exciting, truly international job opportunity in an innovative and dynamic environment. Awarded as the fastest-growing startup in the sustainable supply chain space, EcoVadis is driven by a young team of over 30 nationalities making a real impact on the environmental and social practices of companies around the world.

EcoVadis aims at improving environmental and social practices of companies by leveraging the influence of global supply chain management. More than 100 global multinational companies have selected the EcoVadis solution, including Fortune 500 such as Axa, Bayer, BASF, Coca Cola Enterprises, Deutsche Telekom, Heineken, Henkel, Orange, Johnson & Johnson, L’Oréal, Nestlé, Renault-Nissan, Schneider Electric and Verizon.

Join us, we’re looking for collaborative, fun and passionate people to help us make a difference.

 

Job Description

The Junior Account Manager (Mid Market) duties and responsibilities will include (but not limited to):

  • Onboarding and developing a long-term and trustworthy relationships with a portfolio of 20-35 mid-market accounts.

  • Serve as a brand enthusiast for EcoVadis suite of products and solutions.

  • Drive effective implementation strategies of the EcoVadis solution within a portfolio of key accounts;

  • Closely monitor customers’ implementation success, grow EcoVadis sales within the accounts and ensure successful renewal of contracts;

  • Act as a key facilitator between Customer and EcoVadis delivery teams;

  • Contribute to the continuous improvement process by providing feedback to product management team on solution development needs.

  • Be an integral contributor to EcoVadis success.

Qualifications

 

  • Degree holder

  • Spanish Proficiency would be highly appreciated

  • Successful Customer Management experience with large accounts acquired in fast paced environment;

  • Fluency in French and English is a must;

  • Experience within  a Software-as-a-Service (SaaS) company preferred

  • 2 - 3  years of experience in sales, account management or consulting roles (Preferably B2B);

  • Bachelor's Degree required;

  • Ability to work well in an international and multicultural environment;

  • Self-driven and team player;

  • International exposure.

Additional Information

Additional Information

Where: Based in Ebene Cyber City, Mauritius

When: As soon as possible

Full time contract

 

Are you interested? Please apply directly online by clicking on the link below.

In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.

For more information about EcoVadis please visit our site: www.ecovadis.com

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