Customer Engagement Intern
- Intern
Company Description
EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact, in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities making a real impact on the environmental and social practices of companies around the world by leveraging the influence of global supply chains. More than 200 global multinational companies (“buyers”) have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway. EcoVadis has rated over 45,000 of their suppliers with ambitious goals to continue to multiply our coverage.
Join us, we’re looking for collaborative, fun and passionate people to help us make a difference!
Job Description
Your primary responsibility is to support the fast-growing Customer Engagement team in daily operations which include:
- Engaging with customers via phone, email, chat etc to assist in the customer onboarding process and drive a high response rate
- Capturing and recording of internal and customer-sourced insights, then proactively reporting & contributing as necessary with the Team Leader, Management, & other EcoVadis BU’s to bridge gaps that may exist between customer expectations & participation
- Understanding and communicating industry best practices and the evolution of EcoVadis product and platform functionality,methodology, and administrative services integral to the customer's success
- Teamwork and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere
Qualifications
- Excellent communication skills (both written and verbal)
- Fluency in English is a must
- Second language fluency: French, German, Spanish or Dutch
- Computer literate (MS office, Google Suite)
- Ability to work well in an international and multicultural environment.
- Self-driven, results oriented and team player.
- International exposure is a must
Additional Information
Beginning: ASAP
Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower
In return for your expertise and energy, we offer:
- challenge, opportunities to exchange skills within multinational team
- ability to work in an autonomous way and in an environment where your ideas are valued
- training
- competitive salary aligned with experience
- casual and very friendly environment
For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.