EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact, in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities making a real impact on the environmental and social practices of companies around the world by leveraging the influence of global supply chains. More than 200 global multinational companies (“buyers”) have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway.  And EcoVadis has rated over 40,000 of their suppliers with ambitious goals to continue to multiply our coverage.

Join us, we’re looking for collaborative, fun and passionate people to help us make a difference!

• Provide support to international and domestic clients and customers participating in EcoVadis international sustainable development evaluation campaigns.

• Ensure participation and engagement by assisting customers throughout the entire evaluation process via phone and via web-based tools.

• Advise customers and clients as a product expert and provide timely and accurate assistance.  Provide technical support and ensure adequate information is available.

• Collaborate with EcoVadis internal departments to manage and solve queries efficiently and effectively. Research and implement solutions for constant improvements within the EcoVadis support structure.

• Assist with a variety of internal projects based on the needs of the organization. Liaise with international colleagues regularly to assist and add value to the EcoVadis global mission.

• Degree in business, management, international relations or related discipline are preferred. Applicants with other backgrounds who demonstrates interest in CSR will be considered.

• Native or Near-Native KOREAN AND/OR other Asian Languages speaking. Fluency in English is a must.  Proficiency in Mandarin is definitely an advantage.

• 2 years customer support experience preferably with international exposure (dealing with international clients over the phone).  Fresh graduates with excellent potential will also be considered. (IANG is welcomed)

• Happy to provide first level support to customers.

• Must be dynamic, energetic and a problem solver.

• Good communication skills (oral and written).

• Customer and quality oriented attitude. Business mindset will be appreciated.

• Interest or passion for CSR or Sustainability.

• Ability to work under pressure and to meet tight deadlines.

• Demonstrate high proficiency in excel and powerpoint.

• Ability to work well in an international multi-cultural environment

What we’re offering

• Competitive compensation (will vary based on profile and experience)

• An exceptional working environment that values your initiative, your ideas and your character

• International exposure

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.