EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact, in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities making a real impact on the environmental and social practices of companies around the world by leveraging the influence of global supply chains. More than 200 global multinational companies (“buyers”) have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway.  And EcoVadis has rated over 40,000 of their suppliers with ambitious goals to continue to multiply our coverage.

To fuel this global expansion, we are seeking an experienced and energetic marketer to serve as Customer and Supplier Marketing Manager.  

The marketer in this role will create, manage and execute marketing campaigns to help accelerate customer success, loyalty, and product adoption across both buyer and supplier customers globally. This is a great opportunity for a self-directed individual who thrives in a dynamic environment where new ideas are not only encouraged but expected.

The ideal candidate will have experience working with an online business to drive demand generation through timely and relevant messaging, and reinforce customer loyalty through newsletters, nurturing programs, social media and other direct marketing channels.

A key to your success will be your ability to manage multiple projects simultaneously, with minimal supervision, in a cross functional environment that includes talented colleagues in sales and marketing, product management, and customer success and support.

Your responsibilities:

• Develop buyer- and supplier-focused customer lifecycle programs aligned with business objectives. Programs include cross channel activities that engage and nurture customers across the customer buying cycle.

• Coordinate messaging and develop supporting assets that maximize awareness and product adoption for designated campaign focus area.  Assets and activities may include email, webinars, social content, call campaigns, and events that map to appropriate target audiences and customer buying cycle stage.

• Coordinate campaign deliverables across internal cross-functional teams to ensure programs are complete, on budget and achieve target objectives.

• Drive the execution of multi-step direct marketing programs, which can include email, social networking, nurturing campaigns and online and offline events.

• Track and analyze campaign results for campaign optimization.

• Regularly report performance to key stakeholders and decision-makers to illustrate the impact of customer adoption marketing on the business.

• Conduct other marketing projects as necessary.

• Bachelor or Masters degree in marketing, communication, business or a related field.

• A minimum of 5 years of experience in relevant marketing roles.

• Previous experience in B2B marketing; ideally with B2B SaaS offerings.  

• Experience with procurement-, supply chain-, sustainability- or compliance-related solutions a significant plus.

• Strong understanding of the direct marketing process, from conceptualization to execution, testing and measurement.

• Experience developing and managing successful direct response email marketing campaigns.

• A self-starter and independent, while exceling at cross-functional collaboration, influence and alignment.  

• Experience with marketing automation tools and CRM (Salesforce and Pardot), social media platforms, and mastery of standard office tools (MS and Google Office).

• Excellent organization skills and attention to detail; comfortable with managing detailed processes across multiple concurrent initiatives.

• Have a discipline of data-driven marketing, monitoring KPIs and measuring ROI.

• Excellent English language with strong writing skills; additional European languages a plus.

A rare opportunity to get in and contribute meaningfully to a growing business: We have a solid foundation of over 200 global industry leaders as customers and 10 years of revenue growth, and yet only a few percent penetrated in our opportunity: the sky is the limit!

●     Exercise your initiative in an environment where your character as well as your ideas are valued

●     A career with a positive impact: Ultimately, we are striving to make the world more sustainable, and along the way you will develop or deepen your understanding of Sustainable Development and Sustainable Procurement

Term of Employment: Permanent 

Location: Office locations available in New York, Toronto, Paris, France, Warsaw, Poland, London, UK and Dusseldorf, Germany. (Remote/home office-based may be considered depending on level of experience).