Key Account Specialist - English and Spanish Speaker

  • Full-time

Company Description

EcoVadis offers an exciting, truly international opportunity to build a career while making a positive impact, in an innovative and dynamic environment. Recognized as the most trusted business in the sustainable supply chain space, EcoVadis is driven by a diverse team of over 45 nationalities making a real impact on the environmental and social practices of companies around the world by leveraging the influence of global supply chains. More than 200 global multinational companies have selected the EcoVadis solution, including Verizon, GSK, Coca Cola Enterprises, Nestle, Johnson & Johnson, Renault, ING Bank, and Subway. EcoVadis has rated over 45,000 of their suppliers with ambitious goals to continue to multiply our coverage.

Join us, we’re looking for collaborative, fun and passionate people to help us make a difference!

Job Description

Your primary responsibility will be to provide support to Client Success Management (CSM) Team.

Your tasks will include (but will not be limited to):

  • CSM operations support:

    • Collaborating with 2-3 Key Account Managers to ensure effective implementation of the EcoVadis solution to their portfolio of clients  

    • Processing supplier lists for assessment and other operational tasks related to supplier data

    • Analyzing data

    • Preparing presentations

    • Managing operational elements of key accounts (attending weekly calls to provide follow-ups)

    • Liaising with other EcoVadis departments to ensure clients’ requests are fulfilled within set deadlines

  • Technical & project management:

    • Leading internal projects contributing to the formalization and standardization of CSM processes

  • Other:

    • Leading and/or supporting a variety of client-focused projects

    • Teamwork and best practices sharing to contribute to the development of the EcoVadis service

Qualifications

  • Bachelor's Degree 
  • Around 1 year of successful Customer Support experience in a fast paced environment
  • Full proficiency in English and Spanish is a must
  • Previous professional international exposure is a must
  • Excellent communication skills: written and verbal
  • Being computer and data savvy (MS office, Google Suite, Project management tools); expertise in Excel is a must

Additional Information

Beginning: ASAP

Full time position

Location: Warsaw, Poland (Rondo ONZ, Spektrum Tower)

In return for your expertise and energy, we offer:

  • Challenge and possibility to work in an autonomous way in an environment where your ideas are valued
  • Casual and very friendly atmosphere
  • Competitive salary aligned with experience
  • Training
  • Health care
  • Multisport card
  • Life insurance
  • Flexi-time and home office
  • French classes

For more information about EcoVadis please visit www.ecovadis.com and http://intro.ecovadis.com/.

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

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