EcoVadis operates the 1st collaborative platform, allowing companies to assess the environmental and social performance of their global suppliers. EcoVadis combines technology and expertise to deliver simple and reliable "Suppliers Sustainability scorecards", covering 150 purchasing categories, 21 CSR indicators and 120 countries. EcoVadis ratings are compatible with the GRI/G3 and ISO 26000 standards. EcoVadis helps businesses, reduce risks and drive performance and innovation in their supply chain.

More than 60 Global Multinational companies, have selected the EcoVadis solution, including Fortune 500 such as Alstom, Axa, Air Liquide, Alcatel-Lucent, Bouygues, Coca Cola Enterprises, Heineken, Orange, Johnson & Johnson, Lafarge, Renault-Nissan, Shneider Electric, Shell, Veolia.

• Provide high quality, professional and responsive support service to all users across the business on a range of different technologies, hence allowing them to complete their job seamlessly.

• Support and train end users.

• Manage the technical documentation where appropriate.

• Be the technical operational referral of several Information Systems.

• Install, test and maintain desktop, servers and network equipment.

• Troubleshoot system and network problems and solve hardware/software faults.

• Patching network and phones.

• Monitor WAN/LAN efficiency and take appropriate corrective actions.

• Ensure High-availability of enterprise IT platforms.

• Install and maintain anti-malware software.

• Manage users accounts in accordance with HR requirement.

• Manage, monitor and troubleshoot network systems including Firewalls and switches.

• Manage monitor and troubleshoot different domains.

• Manage monitor and troubleshoot Active Directory.

• Manage inventory, stock and purchase of ICT equipment.

• Manage/participate in infrastructure related projects.

• Architect, supervise and participate in elaborating new on-premise and/or cloud IT infrastructures including hybrid systems.

• Propose enhancement to existing procedures

• Reporting on infrastructure support and systems.

• Liaise with suppliers as part of project implementations and operational tasks.

• Holder of a degree in Computer Science, Information Technology or equivalent.

• At least 5 year work experience in IT Support environment

• At least 3 years work experience on servers.

• At least 2 years work experience on network equipment including management of VLANs and VOIP services. CCNA desired.

• At least one year of Project Management experience

• Excellent knowledge of Windows OS.

• Excellent knowledge of information systems administration and networks.

• Good knowledge of cloud technologies like Azure, AWS. Experience and/or certifications on these platforms is a plus.

• Proficiency in Microsoft Office.

• Excellent organization skills, ability to systematize and prioritize.

• Strong communication skills – written and verbal.

• Fluency in English and French required – written and verbal.

• Ability to prioritize projects and strong problem solving skills

• Ability to manage a small team of technical persons for projects or regular operational tasks

• Polyvalent and multitasking.

Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...

Terms: Full-Time Permanent

Beginning: ASAP

Location: Tunisia

For more information about EcoVadis please visit our site: www.ecovadis.com