Junior Infrastructure Support Specialist

  • Full-time

Company Description

EcoVadis operates the 1st collaborative platform, allowing companies to assess the environmental and social performance of their global suppliers. EcoVadis combines technology and expertise to deliver simple and reliable "Suppliers Sustainability scorecards", covering 150 purchasing categories, 21 CSR indicators and 120 countries. EcoVadis ratings are compatible with the GRI/G3 and ISO 26000 standards. EcoVadis helps businesses, reduce risks and drive performance and innovation in their supply chain.

More than 60 Global Multinational companies, have selected the EcoVadis solution, including Fortune 500 such as Alstom, Axa, Air Liquide, Alcatel-Lucent, Bouygues, Coca Cola Enterprises, Heineken, Orange, Johnson & Johnson, Lafarge, Renault-Nissan, Shneider Electric, Shell, Veolia.


Job Description

· Provide high quality, professional and responsive support service to all users across the business on a range of different technologies, hence allowing them to complete their job seamlessly.

· Support and train end users.

· Assist the Infrastructure Support Specialist on daily tasks.

· Manage the technical documentation where appropriate.

· Install, test and maintain desktop and peripherals including IP phones.

· Troubleshoot basic system and network problems and solve hardware/software faults.

· Patching network and phones.

· Monitor network efficiency including Internet bandwidth consumption level.

· Install and maintain antivirus and anti-malware software.

· Set up new users accounts and profiles and disable expired account in accordance with HR requirement.

· Monitor network systems including Firewalls, switches and routers.

· Create user and computer accounts on Active Directory.

· Manage inventory, stock and purchase of ICT equipment.

· Participate in infrastructure related projects.

Qualifications

• Holder of a degree in Computer Science, Information Technology or equivalent.
• At least 2 year work experience in IT support environment.
• Excellent knowledge of Windows OS.
• Good Knowledge of information systems administration and networks.
• Proficiency in Microsoft Office.
• Excellent organization skills, ability to systematize and prioritize.
• Strong communication skills – written and verbal.
• Fluency in English and French required.
• Ability to prioritize tasks and strong problem solving skills
• Polyvalent and multitasking

Additional Information

Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...

Terms: Full time position

Beginning: ASAP

Location: TUNISIA

For more information about EcoVadis please visit our site: www.ecovadis.com


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