This is an 12 hour shift (6:30am - 6:30PM PST) role. Will be on for multiple shifts, and then have multiple days off.
• Manage and monitor systems to drive troubleshooting and tuning
• First and second tier resolution of production issues and alerts
• Understand all components of the our company site infrastructure in order to analyze impact of alarms and other system messages
• Work with external teams to diagnose complex problems and drive resolution
• Utilize industry standard and custom tools to diagnose and resolve production issues
• Resolve errors and alarms quickly and provide timely escalation
• Complete tasks required to maintain service levels and availability of all site features and functions
• Help lead development efforts, especially in tools and automation projects
• Perform Systems Engineering Tasks as needed
• Coordinate with vendors and assist in hardware replacements.
• At all times ensure efficient and reliable


Education    Bachelors Degree or Equivalent

 
Benefits - Full
Relocation Assistance Available - Yes

Bonus Eligible - Yes

Interview Travel Reimbursed - Yes
Candidate Details
5+ to 7 years experience
Management Experience Required - No
Minimum Education - Bachelor's Degree
Willingness to Travel - Occasionally

Additional Details
Location: San Jose
Industry: Information Technology - Internet / E-Commerce
Job Category: Engineering - Systems

Visa Candidate Considered: Yes

Job Requirements    

• 5+ years of Unix Systems Engineering Experience

• Ability to manage and troubleshoot large scale systems and high transaction web operations environments

• Passionate about Operations - you like to make things run and fix them when they break

• Ability to work on many tasks simultaneously in a high-pressure environment

• Willing to work in a shift model during the day, 12 hours a shift, multiple shifts in a row

• Experienced with large and distributed systems like cloud computing (Hadoop,) web services, multi-tier serving architectures etc.

• Knowledge of common system administration tools, Networking (LAN and WAN,) Unix, Windows, Load balancers, DNS, TCP/IP and Storage technologies

• Advanced working experience with scripting especially in creating tools to automate repetitive tasks

• Familiarity on clustering concepts especially VERITAS

• Advanced knowledge of Perl, PHP, Python or Ruby

• Be familiar with Agile software development practices

• Production experience with large scale system deployment and configuration tools

• Proven problem solving skills with an emphasis on quick problem resolution

• Excellent verbal, written and documentation skills